Bellhop Jobs in District Of Columbia

Job Title: Bellman Company: Crestline Hotels & Resorts Location: Washington, DC Description: 1. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. 2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. 3. Anticipate guests? needs, respond promptly and acknowledge all guests, however busy and whatever time of day. 4. Maintain positive guest relations at all times. 5. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. 6. Resolve guest complaints, ensuring guest satisfaction. 7. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. 8. Transport guest luggage from the point of arrival at the hotel to their assigned room. 9. Transport guest luggage from current room to reassigned room for room changes. 10. Transport guest luggage from their room to the point of departure from the hotel. 11. Assist in locating guest's lost luggage. 12. Correctly tag, store and retrieve luggage from holding room. 13. Identify and explain hotel facilities and features to guests while escorting them to their room. 14. Identify fire exit closest to guest's room and explain safety features of assigned room. 15. Demonstrate use of room key to guests. 16. Place guest luggage inside room. 17. Identify and explain guest room features to include use of: a) air conditioning/heat units and thermostat controls b) telephone c) television d) clock radio e) guest services directory f) mini-bar g) in room safe h) lights i) bathroom amenities j) valet/laundry services k) door lock l) ice and vending areas 18. Offer packing/unpacking service, explain pressing and laundry service. 19. Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations. 20. Relay accurate directions to guests on inquiries of transportation within the local area. 21. Maintain accurate log record of guest calls for Bell Person assistance. 22. Answer Bell Stand telephone within 3 rings using correct greeting and telephone etiquette. 23. Remain in assigned post position, maintaining correct stance. 24. Retrieve guest dry cleaning/laundry from their rooms and deliver to (where applicable). 25. Deliver items to guest rooms promptly to include: a) messages b) mail, faxes c) packages d) flowers e) sundry items requested by guest f) gift items 26. Deliver newspaper by a.m. to specified guest rooms (where applicable). 27. Monitor and maintain appearance of lobby areas and luggage holding room. 28. Polish brass luggage carts and maintain cleanliness of carts. 29. Document maintenance needs on work areas and submit to manager. SECONDARY JOB FUNCTIONS 1. Provide guest room tours. 2. Assist Door Person with unloading and loading of vehicles. 3. Provide shoe shine service. 4. Place rollaway beds and refrigerators in guest rooms. 5. Deliver extra towels, bathrobes and other items to guest rooms. 6. Assist Parking Attendant with parking and retrieving vehicles, security of vehicle keys and accurate recording on vehicle claim tickets (where applicable). 7. Arrange for theater tickets, flowers and other items.

Job Title: Bellperson Company: Topaz Hotel Location: Washington, DC Description: The Topaz Hotel, a Kimpton Hotel, is seeking energetic, customer focused candidates for BELLPERSON. The Bell Attendant is responsible for providing a positive first and last impression to guests as they arrive and leave the hotel. When servicing guests, the Bell Attendant is responsible for being professional, friendly, and helpful, using the "Five Hospitality Standards" of eye contact, a smile, speak first, engage in polite conversation, and use the guest''s surname. The position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary.

Job Title: Bellperson - The Willard InterContinental Washington Company: InterContinental Hotels Group Location: Washington, DC Description: Do you see yourself as aBellperson who will to assist incoming and outgoing guests in transporting luggage to and from guest rooms?Whats your passion? Whether youre into tennis, shopping or karaoke, at IHG were interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And were looking for more people like this to join our friendly and professional team.

Job Title: Bellperson Company: Rouge Hotel Location: Washington, DC Description: The Rouge Hotel, a Kimpton Hotel, is seeking energetic, customer focused candidates for BELLPERSON. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet all guests upon arrival. Assist guests with luggage to their rooms promptly when checking in and upon checking out. Promote all hotel functions and facilities. Hail taxicabs and answer inquiries. Inform incoming guests on the following while assisting them to their room: storage area; restaurant hours of operation (if available), location of vending/ice machines; the concierge event of the evening; health club information; emergency procedures; equipment and exit paths. Once in guest room, provide the guest with the following information: basic telephone instructions; television channels and pay movie instructions; honor bar refrigerator, snack basket and procedures for charging items to one''s rooms; heating and air conditioning; laundry and dry cleaning procedures; door lock and key use; room directory, etc. Assist guests by taking luggage to the curb to meet their transportation. Remove trash, papers, cans, bottles, cups, etc., in lobby area between housekeeping runs. Sign for lost luggage from airlines and deliver to the guest''s room. Book tours when Concierge is not available. Assist guest with general information when Concierge is not available. Attend department meeting once a month. Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theater, movies, entertainment, and restaurants). Assist valet when they are busy, cover for lunch breaks, and cover in their absence. Keep bell closet clean and neat. Polish and clean bell carts daily. Submit all lost and found articles accompanied by a Lost and Found report. Assist guests into automobiles or taxicab. (Keep white zone clear) Function as a valet parking attendant and doorperson as needed. Check laundry/dry cleaning in and deliver to room. Deliver faxes, messages, packages, flowers, wine, and other items to guests in their guestrooms. Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency. Check and secure guests'' luggage until departure. Direct guests to various meeting rooms. Prevent entrance of unauthorized or undesirable persons. Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors. Provide other assistance to guests as necessary to ensure the highest quality of service.

Job Title: Overnight Bell Attendant Company: Monaco Washington DC Hotel Location: Washington, DC Description: Kimpton Hotels & Restaurants in Washington, DC is seeking talented, energetic and customer focused Overnight Bell Attendant candidate for the Hotel Monaco Washington. The Bell Attendant is responsible for providing a positive first and last impression to guests as they arrive and leave the hotel. When servicing guests, the Bell Attendant is responsible for being professional, friendly, and helpful, using the "Five Hospitality Standards" of eye contact, a smile, speak first, engage in polite conversation, and use the guest''s surname. The position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary.

Job Title: Welcome Ambassador (Bellman) - Moonlight Shift (Overnight) Company: Starwood Location: Washington, DC Description: Who Are We?W is a place, more than a hotel. It is where you go to escape from the routine and become a part of all that is NOW. Our talent invites our guests behind the invisible velvet rope to deliver a sensory multiplex that allows guests to flirt with their emotional desires. A career with W is your passport out of the mundane and into the WOW. We are currently seeking qualifiedtalent to provide our signature Whatever/Whenever service with an authentic desire to make our guests dreams come true.Ideally situated on 15th street and Pennsylvania Ave, right across from the White House, and featuring 285 wonderful room and 32 amazing suites, the W Washington DC is the newest escape for flirty insidersWhat are we looking for?As Talent, you represent that lifestyle to our guests. You are the soul behind the brand and you bring it to life. We dont call W employees Talent for nothing. Creative. Exciting. Innovative. W Talent are naturally attracted to the Brand and they get it. W Talent are as unique as the Brand itself, and cultivate the witty, whimsical, cool W environment. We push the envelope, raise the bar, and strive to be the best. W Hotels offers competitive salaries, unique benefits and exciting perks.What willyou do?Welcome and escort guests to and from their rooms and assisting with luggage. Inform guests of safety features and promotion of hotel outlets. Introduce Starwood Preferred Guest Program to guests upon arrival and recognize club members. Store guest baggage upon request and assist with loading and unloading of baggage into and out of automobiles.