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Bellhop Jobs in District Of Columbia

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Job Title: Welcome Ambassador (Bellman) - Moonlight Shift (Overnight)
Company: Starwood
Location: Washington, DC

Description:
Who Are We?W is a place, more than a hotel. It is where you go to escape from the routine and become a part of all that is NOW. Our talent invites our guests behind the invisible velvet rope to deliver a sensory multiplex that allows guests to flirt with their emotional desires. A career with W is your passport out of the mundane and into the WOW. We are currently seeking qualifiedtalent to provide our signature Whatever/Whenever service with an authentic desire to make our guests dreams come true.Ideally situated on 15th street and Pennsylvania Ave, right across from the White House, and featuring 285 wonderful room and 32 amazing suites, the W Washington DC is the newest escape for flirty insidersWhat are we looking for?As Talent, you represent that lifestyle to our guests. You are the soul behind the brand and you bring it to life. We dont call W employees Talent for nothing. Creative. Exciting. Innovative. W Talent are naturally attracted to the Brand and they get it. W Talent are as unique as the Brand itself, and cultivate the witty, whimsical, cool W environment. We push the envelope, raise the bar, and strive to be the best. W Hotels offers competitive salaries, unique benefits and exciting perks.What willyou do?Welcome and escort guests to and from their rooms and assisting with luggage. Inform guests of safety features and promotion of hotel outlets. Introduce Starwood Preferred Guest Program to guests upon arrival and recognize club members. Store guest baggage upon request and assist with loading and unloading of baggage into and out of automobiles.




Job Title: Bell Attendant
Company: Hyatt Corp
Location: Washington, DC

Description:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Bell Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It's important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations.Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.This is not your typical career opportunity. This is the Hyatt Touch.




Job Title: Bellman
Company: Crestline Hotels & Resorts
Location: Washington, DC

Description:
1. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. 2. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. 3. Anticipate guests? needs, respond promptly and acknowledge all guests, however busy and whatever time of day. 4. Maintain positive guest relations at all times. 5. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. 6. Resolve guest complaints, ensuring guest satisfaction. 7. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. 8. Transport guest luggage from the point of arrival at the hotel to their assigned room. 9. Transport guest luggage from current room to reassigned room for room changes. 10. Transport guest luggage from their room to the point of departure from the hotel. 11. Assist in locating guest's lost luggage. 12. Correctly tag, store and retrieve luggage from holding room. 13. Identify and explain hotel facilities and features to guests while escorting them to their room. 14. Identify fire exit closest to guest's room and explain safety features of assigned room. 15. Demonstrate use of room key to guests. 16. Place guest luggage inside room. 17. Identify and explain guest room features to include use of: a) air conditioning/heat units and thermostat controls b) telephone c) television d) clock radio e) guest services directory f) mini-bar g) in room safe h) lights i) bathroom amenities j) valet/laundry services k) door lock l) ice and vending areas 18. Offer packing/unpacking service, explain pressing and laundry service. 19. Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations. 20. Relay accurate directions to guests on inquiries of transportation within the local area. 21. Maintain accurate log record of guest calls for Bell Person assistance. 22. Answer Bell Stand telephone within 3 rings using correct greeting and telephone etiquette. 23. Remain in assigned post position, maintaining correct stance. 24. Retrieve guest dry cleaning/laundry from their rooms and deliver to (where applicable). 25. Deliver items to guest rooms promptly to include: a) messages b) mail, faxes c) packages d) flowers e) sundry items requested by guest f) gift items 26. Deliver newspaper by a.m. to specified guest rooms (where applicable). 27. Monitor and maintain appearance of lobby areas and luggage holding room. 28. Polish brass luggage carts and maintain cleanliness of carts. 29. Document maintenance needs on work areas and submit to manager. SECONDARY JOB FUNCTIONS 1. Provide guest room tours. 2. Assist Door Person with unloading and loading of vehicles. 3. Provide shoe shine service. 4. Place rollaway beds and refrigerators in guest rooms. 5. Deliver extra towels, bathrobes and other items to guest rooms. 6. Assist Parking Attendant with parking and retrieving vehicles, security of vehicle keys and accurate recording on vehicle claim tickets (where applicable). 7. Arrange for theater tickets, flowers and other items.




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