Concierge Jobs in New Jersey

Job Title: Claim Analyst - Concierge Shop Job Company: Travelers Location: Marlton, NJ Description: Claim Analyst - Concierge Shop Job Job DescriptionJob Title:Claim Analyst - Concierge ShopJob ID:792588Location: NJ-MarltonAvailable Openings:Committed. Competitive. Constructing our Future.That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.**Pipeline Posting**PURPOSE:Achieve superior customer service and claim handling in a fast-paced auto body shop environment by completing essential tasks, including customer contact, sales and influence of program benefits, managing claim file, and disposition. Satisfy customer needs, ensure file quality and maintain a good relationship with our local Concierge Claim shops.RESPONSIBILITIES AND DUTIES:Effectively communicate benefits of Concierge Claim program to customersProvide 2-hour voice to voice contact on assigned claimsEffectively manage and schedule new and existing assignmentsHandle rental management of auto physical damage claims assigned to ConciergeComplete minor auto appraisals in a shop environmentCommunicate daily with the local rental vendor to accommodate for incoming volumeTrack and pay appropriate rental daysTrack vehicle repairs dailyProvide regular status feedback to customer on repair processManage distribution and tracking of autos referred to shops within Concierge ProgramAccurately input loss information into a claim multi-line system via a personal computerRecognize fraud, subrogation potential, and salvage opportunities and refer to appropriate expertConsistently provide high-level customer serviceContinually acquire and develop skills to become an auto appraiserKNOWLEDGE AND SKILLS:College degree or equivalent work experienceKeyboard skills and proficient in WordMust be able to demonstrate strong proficiency in organizationMust be a proactive self-starterTravelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Title: Concierge Company: Harrah's Entertainment Location: Atlantic City, NJ Description: Handles all special requests for guests including limousines, flowers and arrangements for special events on and off the property. Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. Responsible for the control of safe deposit transactions. Empowered to ensure customer problems/complaints are resolved in a prompt, courteous and efficient manner. Maintains knowledge of Hotel, Community and Special Events in order to accurately provide guests with proper information. Demonstrates a positive demeanor to customers, both internal and external, at all times. Administers superior customer service to all guests. A completed checklist of the physical and mental demands incumbent to this position, as well as, the working conditions under which these duties are performed is on the reverse or available upon request. Those demands and conditions occurring on a consistent basis are deemed essential to the performance of these essential duties.   Excellent customer service skills required. High School diploma. Outstanding public relations, communication, and interpersonal skills. Professional appearance. Working knowledge of Atlantic City area. Two years experience preferably in the hospitality industry or related field.

Job Title: Concierge Company: Starwood Location: Hoboken, NJ Description: Who Are We?W is a destination, more than a hotel. A contemporary lifestyle brand infused with the energy of non-traditional luxury… Whats hip, fresh, and cool, always balanced with what is comfortable and cozy. The W Hoboken - an iconic landmark on the waterfront, where magnificent views of the Manhattan skyline unfold before your eyes is just a stone throw away from sizzling nightlife. Our insider clientele can escape to one of our 225 rooms, with celebrated comforts such as the signature W bed, state-of-the-art entertainment, fully wired technology and yummy Munchie Box. Outside of the rooms one can discover decadence at our destination restaurant, enjoy sparkling city views from our chic lounge, mingle at the cozy W Living Room, find 5,000 square feet of Bliss®, stretch out at SWEAT® and revel in 5,740 feet of fabulous meeting space. Our Whatever/Whenever® service takes care of everything else.What are we looking for?As Talent, you represent that lifestyle to our guests. You are the soul behind the brand and you bring it to life. We dont call W employees Talent for nothing. Creative. Exciting. Innovative. W Talent are naturally attracted to the Brand and they get it. W Talent are as unique as the Brand itself, and cultivate the witty, whimsical, cool W environment. We push the envelope, raise the bar, and strive to be the best. W Hotels offers competitive salaries, unique benefits and exciting perks.What willyou do?The Concierge is an expert in handling a variety of critical guest needs. Whenever possible, the Concierge is expected to strive to make the impossible achievable for our guests by relying on contacts with local merchants and service providers. You must demonstrate your knowledge of the attractions, nightlife, and special services of the surrounding area in order to enhance the stay of our guests. In particular, you are to warmly greet and assist guests with various tasks. You will answer questions or make arrangements on items such as transportation, restaurant reservations, interesting places to visit or health and beauty services, cultural events, religious worship, childcare, shopping, florists, and any other needs. You will also give directions to meetings and events within the hotel as well as explain hotel facilities. Finally, you are expected to assist guests with receipt of facsimiles, mail, messages and packages and help them process such communications and shipments.

Job Title: Customer Service Rep/Concierge Company: Saint Barnabas Health Care System Location: Newark, NJ Description: The Customer Service Representative - Concierge serves as a liaison between patients, physicians, hospital departments, and clinical staff. Responds to patient health care needs such as scheduling appointments with affiliated physicians, post-hospital discharge, out-patient tests, or other ancillary hospital services in order to promote the continuum of patient care and to prevent avoidable readmissions.Requirements:Must have excellent customer service skills and work experience in a medical environment.

Job Title: Claim Analyst - Concierge Shop Company: Travelers Location: Marlton, NJ Description: Committed.  Competitive.  Constructing our Future. That's Travelers.  We are one of the leading insurance companies in the United States.  Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees.  You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.   **Pipeline Posting** PURPOSE: Achieve superior customer service and claim handling in a fast-paced auto body shop environment by completing essential tasks, including customer contact, sales and influence of program benefits, managing claim file, and disposition.  Satisfy customer needs, ensure file quality and maintain a good relationship with our local Concierge Claim shops.  RESPONSIBILITIES AND DUTIES: Effectively communicate benefits of Concierge Claim program to customers Provide 2-hour voice to voice contact on assigned claims Effectively manage and schedule new and existing assignments Handle rental management of  auto physical damage claims assigned to Concierge Complete minor auto appraisals in a shop environment Communicate daily with the local rental vendor to accommodate for incoming volume Track and pay appropriate rental days Track vehicle repairs daily Provide regular status feedback to customer on repair process Manage distribution and tracking of autos referred to shops within Concierge Program Accurately input loss information into a claim multi-line system via a personal computer Recognize fraud, subrogation potential, and salvage opportunities and refer to appropriate expert Consistently provide high-level customer service Continually acquire and develop skills to become an auto appraiser KNOWLEDGE AND SKILLS: College degree or equivalent work experience Keyboard skills and proficient in Word Must be able to demonstrate strong proficiency in organization Must be a proactive self-starter