Concierge Jobs in Virginia

Job Title: Concierge Company: Equity Residential Location: Alexandria, VA Description: This is a Part Time position on Friday and Saturday from 11pm to 7am. Under the direction of the Property Manager or his/her designated subordinate, the Concierge is to provide assistance to the residents of Equity properties and their guests and to aid in the protection of company assets. Specific duties include: screening visitors and vendors entering the building, providing resident services (calling taxis, accepting deliveries, gaining entry to apartments when necessary, and both normal and emergency maintenance requests), and insuring the security of the building and company assets. Other duties may vary depending on the specific property. High school diploma or equivalent required. Prefer a minimum of one-year reception/office experience. Basic typing/word processing skills required. Excellent communication, interpersonal and organizational skills required.

Job Title: Concierge Claim Analyst Company: Travelers Location: Chantilly, VA Description: SUMMARY: Achieve superior customer service and claim handling at the most reasonable cost/efficiency by completing essential tasks including customer contact, investigation, evaluation, and disposition.  Satisfy customer needs; and ensure file quality. PRIMARY DUTIES: Effectively communicate benefits of ConciergeClaim program to customers Provide 2-hour voice to voice contact on assigned claims Effectively manage and schedule in new and existing assignments Handle rental management of auto physical damage claims assigned to Concierge Communicate daily with the local rental vendor to accommodate for incoming volume Track and pay appropriate rental days Track vehicle repairs daily Provide regular status feedback to customer on repair process Manage distribution and tracking of autos referred to shops within Concierge Program Accurately input loss information into a claim multi-line system via a personal computer Recognize fraud, subrogation, and salvage opportunities and refer to appropriate expert Consistently provide high-level customer service Continually acquire, develop and refine your skills as a claim professional EDUCATION/COURSE OF STUDY: College degree or equivalent work experience CERTIFICATES/DEGREES: License may be required dependent upon state regulations COMPUTER SKILLS: Keyboard skills and proficient in Word OTHER: Strong customer service focus and skills Must be able to demonstrate strong proficiency in organization File Management Technical LOB Knowledge Customer Focus/Communication Relationship Management Technology Location: Northwest DC

Job Title: Concierge Company: Marriott International Location: Arlington, VA Description: Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson,Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are cleanand professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests` service needs, assist individuals with disabilities, and thankguests with genuine appreciation. Speak with othersusing clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, andlisten and respond appropriately to the concerns ofother employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. Perform otherreasonable job duties as requested by Supervisors.

Job Title: Concierge - Key Bridge Marriott(590352) Company: Marriott International Location: Arlington, VA Description: Key Bridge Marriott 1401 Lee Highway Arlington, VA, 22209     Marriott seeks talented people to join their staff! At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong. FORTUNE magazine recognized Marriott International as one of the “100 Best Companies to Work For”, for the twelfth consecutive year.   Key Bridge Marriott is currently accepting applications for the following position: Concierge - AM/PM   Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests` service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. Perform other reasonable job duties as requested by Supervisors.     Apply on Line Register to View http://greatjobs.marriott.com http://trabajos.marriott.com Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion. Excellent benefits package: Medical, Dental, Vision, 401(K)Profit Sharing, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount. EOE/M/F/D/V

Job Title: Resident Concierge - Tuesday-Saturday 3pm-11pm Company: Archstone Location: Arlington, VA Description: Looking for a great first step to a bright career with one of America’s most respected apartment companies? Our Resident Concierge position is a perfect opportunity for someone looking for a customer service position. We’re a terrific group of people committed to providing superior service to residents of our upscale apartment communities.Job DescriptionResponsibilities include greeting and registering visitors; greeting residents and providing services such as arranging transportation, accepting packages, assisting with luggage, guiding visitors, providing directions, and arranging dry cleaning and other service pick-ups and deliveries; preventing solicitors; responding to and following up on resident complaints or service requests; monitoring security systems and security cameras; and any other services required for maintaining a first-class level of resident service, care and safety.Must have exceptional people skills and customer service abilities. Flexibility and a professional, friendly, helpful attitude are key.RequirementsExceptional communication, customer service and people skillsOutgoing, friendly personalityGood organizational skills, follow-up and follow throughAbility to handle multiple tasks at one timeSelf-motivated; can work independentlyBasic typing and computer skills including ability to find information on the InternetSwing shift requirements: Tuesday through Saturday 3:00 p.m. - 11:00 p.m.Hotel, hospitality or other service experience a plusWhy You’d Want This JobSteady work with set shifts and competitive payGreat benefits for full-time, including excellent health care, tuition reimbursement and paid vacation (limited benefits for part-timers)Not physically demandingGreat company and team atmosphere, with a commitment to excellenceOpportunities for advancement with a well-respected national company (One of America’s Most Admired Companies — Fortune magazine 2004)To learn more about Archstone, visit our website at ArchstoneApartments.com.Archstone is an Equal Opportunity Employer. As a condition of employment, a satisfactory hair follicle drug test and background check are required.Make your talents known! Apply today!

Job Title: Concierge Company: Equity Residential Location: Arlington, VA Description: This is a Part Time position on Saturdays and Sundays from 11am to 11pm. Under the direction of the Property Manager or his/her designated subordinate, the Concierge is to provide assistance to the residents of Equity properties and their guests and to aid in the protection of company assets. Specific duties include: screening visitors and vendors entering the building, providing resident services (calling taxis, accepting deliveries, gaining entry to apartments when necessary, and both normal and emergency maintenance requests), and insuring the security of the building and company assets. Other duties may vary depending on the specific property. High school diploma or equivalent required. Prefer a minimum of one-year reception/office experience. Basic typing/word processing skills required. Excellent communication, interpersonal and organizational skills required.

Job Title: Concierge Needed Company: Location: Richmond, VA Description: We are looking for an individual to serve as an Executive Lounge Concierge for our Executive Level guest. Benefits include: - Medical - Dental - Prescription Card - Life Insurance - Long/Short Term Disability - Paid Vacation - Exponential growth potential If interested, please contact Register to View for more information.

Job Title: Concierge Claim Analyst Job Company: Travelers Location: Chantilly, VA Description: Concierge Claim Analyst Job Job DescriptionJob Title:Concierge Claim AnalystJob ID:792951Location: VA-ChantillyAvailable Openings:Committed. Competitive. Constructing our Future.That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.SUMMARY:Achieve superior customer service and claim handling at the most reasonable cost/efficiency by completing essential tasks including customer contact, investigation, evaluation, and disposition. Satisfy customer needs; and ensure file quality.PRIMARY DUTIES:Effectively communicate benefits of ConciergeClaim program to customersProvide 2-hour voice to voice contact on assigned claimsEffectively manage and schedule in new and existing assignmentsHandle rental management of auto physical damage claims assigned to ConciergeCommunicate daily with the local rental vendor to accommodate for incoming volumeTrack and pay appropriate rental daysTrack vehicle repairs dailyProvide regular status feedback to customer on repair processManage distribution and tracking of autos referred to shops within Concierge ProgramAccurately input loss information into a claim multi-line system via a personal computerRecognize fraud, subrogation, and salvage opportunities and refer to appropriate expertConsistently provide high-level customer serviceContinually acquire, develop and refine your skills as a claim professionalEDUCATION/COURSE OF STUDY:College degree or equivalent work experienceCERTIFICATES/DEGREES:License may be required dependent upon state regulationsCOMPUTER SKILLS:Keyboard skills and proficient in WordOTHER:Strong customer service focus and skillsMust be able to demonstrate strong proficiency in organizationFile ManagementTechnical LOB KnowledgeCustomer Focus/CommunicationRelationship ManagementTechnologyLocation:Northwest DCTravelers is an equal opportunity employer. We actively promote a drug-free workplace.

Job Title: Community Concierge Company: AvalonBay Communities, Inc. Location: Arlington, VA Description: .ugDivBody_hj .ugFrame_hj .ugHeader_hj .ugHeaderLinks_hj .ugHeaderLinks_hj a:link .ugHeaderLinks_hj a:visited .ugHeaderLinks_hj a:hover .ugHeaderLinks2_hj .ugHeaderLinks2_hj a:link .ugHeaderLinks2_hj a:visited .ugHeaderLinks2_hj a:hover .ugColWrap_hj .ugInnerwrap_hj .ugLeftWrap_hj .ugLeftCol_hj .ugLTHead_hj .ugLTable_hj .ugLTD_hj .ugLTD1_hj .ugBullet_hj .ugRightWrap_hj .ugRightCol_hj .ugRsection_hj .ugRightCareer_hj .ugBold_hj .ugJobDes_hj .ugJobTitle_hj www.avalonbay.com See all jobs Position information CompanyAvalonBay Communities Job Id7008 Job TitleCommunity Concierge Job LocationArlington, VA Job CategoryCustomer Service EducationNot Available Experience0-1 Years Experience Position TypePart-Time, Employee   Careers at AvalonBay At AvalonBay Communities, the key to our continued success and competitive advantage is our people. Our associates are committed to serving our customers and ready to take on any challenge to Enhance the Lives of Our Residents. If you're looking to join a company that: Recognizes team and individual talents, Maintains committed to success while adhering to a solid set of core values, and Takes your career development as seriously as you do... Then looking into AvalonBay will be Time Well Spent®. job description Community Concierge Come be part of an award-winning company! AvalonBay Communities is the proud recipient of the 2007 "Property Management Company of the Year" and the 2005 "Development Firm of the Year" awards, as presented by the National Association of Home Builders. AvalonBay, an S&P 500 company, is in the business of developing, redeveloping, acquiring, and managing luxury apartments in the multi-family housing industry. We are looking for enthusiastic, customer-service focused individuals to be a part of our award-winning team. So if you're looking for a rewarding career opportunity with the top property management organization in the country, we'd like to hear from you! We are looking for the right candidate to join our Residential Services Team as a Concierge.The Concierge will be responsible for implementing programs to address resident satisfaction with services provided by AVB. The concierge will ensure that entrance is only by authorized individuals. He/she responds to resident requests and inquires and works to address resident concerns in accordance with the companies customer service standards. The concierge will have a gracious approach to all activities, greet visitors and residents, handle calls and assist with resident issues.Qualified candidates will have a positive, upbeat demeanor with outstanding customer service skills, excellent communication and organizational skills. High School diploma or equivalent (GED). Related experience in a hotel, retail or restaurant is desired If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id Register to View -8575

Job Title: Part-Time Concierge Company: Emeritus Senior Living Location: Richmond, VA Description: As the person who is often the first contact at the community for our customers through telephone or in person interactions, the Part-Time Concierge is responsible for providing exemplary customer service in a friendly and professional manner. Besides overall management of the lobby area, this role also encompasses graciously greeting community visitors, addressing the questions or concerns of prospective or current residents and families, and providing support to the sales/marketing and business office teams. We are seeking an organized, friendly professional whom enjoys a fast paced environment to promote our brand promise of "Our Family is Committed to Yours" by creating the highest quality customer experience. Qualifications: Position requirements include:• Strong organizational and follow-up skills and the ability to manage multiple priorities.• Software proficiency.• Ability to read, write and speak English.• Previous experience answering telephones and/or in a customer service position.• Must have compassion for and desire to work with the elderly; enjoy working with people in general.• Obtain Food Handlers Permit (as required by state regulations).• Ability to communicate effectively with residents, families, staff, vendors and the general public.• Must meet all health requirements, including TB, and pass background checks. To learn more about how you can make a difference and to search for opportunities in your area, please visit us at www.emeritus.com/employment and reference the community.  We would love to hear from you. We are proud to be an Equal Opportunity Employer.