Front Desk Attendant Jobs in Iowa

Job Title: Guest Services Representative Company: Location: Ames, IA Description: Looking for a part time guest services representative to join our team. The ideal candidate will have the following: - an attitude of service in all situations - dependability - computer literacy and efficiency - ability to work a flexible schedule including days, evenings, and weekends (including holidays) - a friendly disposition - self motivation Please apply in person at: Best Western University Park Inn & Suites 2500 University Boulevard Ames, IA 50010 No phone calls please!

Job Title: GUEST SERVICE REPRESENTATIVE Company: Penn National Gaming, Inc Location: Sioux City, IA Description: •Promote and maintain all steps in the Red Carpet Customer Service program with each patron and employee you may come in contact with. •Promote the Argosy Preferred Club: pass out cards, explain how to use them, and continuously encourage their use. Enroll members into Argosy Preferred Club and enter credits and debits in the computer. •Educate customers about casino programs and activities. •Maintain monthly goals for Argosy Preferred enrollment. •View customer play and comp according to guidelines. •Interview and take pictures of jackpot winners. Fill out model and photo release forms; obtain signatures of guest and photographs in color and black and white for advertising purposes, and for future release in newsletter. •Work in the information booth: pass out entry forms for promotions and VIP cards, answer questions, exchange vouchers for gifts, answer phone, and perform miscellaneous other tasks as assigned by the Marketing Department. Must be able to explain redemption to customers and print out vouchers. •Assist with special monthly promotions (e.g., free sweatshirt give-away). Work with marketing in carrying out special promotions. •Assist with special group parties on a regular basis. •Perform computer data entry and file maintenance for the Argosy Preferred Club. Pull up specific accounts to check customers' point status. •Greet visiting guests.. •Greeting of special groups under 50 persons. Includes educating guests of the facility and answering any questions. •Effectively respond to issues that arise. Ability to think quickly and react based on knowledge of policies and procedures. •Perform general sales duties: operate register, assist customers with merchandise, answer question, etc. •Redeem vouchers for VIP Slot Club. Complete necessary paperwork for each voucher redeemed. •Ensure proper distribution and organization of guest's coats. •Maintain inventory of coat check area. •Perform stock/inventory work: check in, price and display new merchandise. •Clean and straighten gift shop: polish windows and display cases, straighten shelves, straighten merchandise. •Assist with Comedy Club, Concerts and/or player parties   Job Requirements: Minimum of a high school diploma or G.E.D.; prefer Associate's degree (A. A.) or equivalent from two-year college or technical school and six months to one year related experience and/or training; or equivalent combination of education and experience.

Job Title: Guest Services Representatives Company: Location: Des Moines, IA Description: Looking for outgoing, friendly individuals that have a passion for working with people! Must be dependable, proficient with computers, and has 1 to 2 yrs customer service experience. Evening and weekend shifts available. Please apply by responding to this ad, or stop in and apply at: Sheraton Hotel 1800 50th Street West Des Moines, Iowa 50266

Job Title: Guest Service Representative Company: Location: Iowa City, IA Description: Guest Service Representative at the Best Western Cantebury Inn and Suites: 704 1st Ave. Coralville, IA Shift: 7-3PM and 3-11PM Entails: Answering phones, making reservations, preparing for next shift

Job Title: Guest Service Representative - Coralville Marriott Hotel & Conference Center (589199) Company: Location: Iowa City, ia Description: If you would like to apply, please go to http://greatjobs.marriott.com Coralville Marriott Hotel & Conference Center 300 E. 9th St. Coralville , IA , 52241 Marriott seeks talented people to join their staff! At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong. FORTUNE magazine recognized Marriott International as one of the ?100 Best Companies to Work For?, for the twelfth consecutive year. Coralville Marriott Hotel & Conference Center is currently accepting applications for the following position: Guest Service Representative ? AM/PM Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Apply on Line Register to View http://greatjobs.marriott.com http://trabajos.marriott.com Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion. Excellent benefits package: Medical, Dental, Vision, 401(K)Profit Sharing, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount. EOE/M/F/D/V Salary/Wage: DOE Education: N/A Status: Full-time Shift: Days, Nights and Weekends • Location: Coralville , IA • Post ID: 3118497

Job Title: Guest Service Representative Company: Hilton Garden Inn Location: Council Bluffs, IA Description: SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greets, registers, suggestively sells rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner. Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy. Date stamps, sorts, and racks incoming mail and messages. Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner. Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions. Accurately checks out guests and communicates departures with housekeeping staff. Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures. Makes, confirms and cancels reservations via telephone, computer and in writing. Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures. Posts charges such as room, food, liquor, or telephone, to ledger. Deposits guests' valuables in hotel safe or safe deposit box. Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained. Maintains the cleanliness and organization of the hotel lobby and front desk area. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   Click APPLY NOW to apply online today!

Job Title: Hotel Front Desk Supervisor Company: Location: Iowa City, IA Description: Holiday Inn Hotel in Coralville has an immediate opening for an experienced front desk supervisor. Position is for pm shift and previous experience is required. Hotel offers excellent benefits. Position is full time.