Front Desk Attendant Jobs in Massachusetts

Job Title: Guest Service Representative - Residence Inn Boston Cambridge Company: Residence Inn Boston Cambridge Location: Boston, MA Description: Residence Inn Boston Cambridge 6 Cambridge Center Boston , MA , 02142 Marriott seeks talented people to join their staff! At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong. FORTUNE magazine recognized Marriott International as one of the 100 Best Companies to Work For, for the twelfth consecutive year. Residence Inn Boston Cambridge is currently accepting applications for the following position: Guest Service Representative AM/PM Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Apply on Line Register to View http://greatjobs.marriott.com http://trabajos.marriott.com Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion. Excellent benefits package: Medical, Dental, Vision, 401(K)Profit Sharing, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount. EOE/M/F/D/V

Job Title: Overnight Guest Service Agent Company: Starwood Location: Boston, MA Description: Belong to the Sheraton Boston Team! Nestled in Bostons charming Back Bay, we provide a warm and comforting place to work. We are connected to the Shops at Prudential and Copley Place Mall as well as the Hynes Convention Center. Our memorable location is completed by inspiring meeting facilities, impeccable service and world-class catering. We are New Englands premier hotel featuring 1,216 guestrooms, 2 restaurants, onsite Starbucks™, fitness center, indoor pool and 53 meeting rooms with a total of 70,000 square feet of event space. We are always seeking team members that enjoy providing thoughtful service to our guests. With an exceptional benefits package and training opportunities, a rewarding experience awaits you at the Sheraton Boston Hotel.The Overnight Guest Service Agent is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. In this position, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out. The successful candidate must have a friendly and welcoming attitude with everyone. TheOvernight Guest Service Agentwill be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. Another important responsibility is to promote and provide outstanding recognition and benefits to all of our Starwood Preferred Guests. In this role, accuracy and accountability of payment verification, process of deposits, check cashing and exchange of currency is essential. Responsibilities will also include assisting guests with safety deposit boxes and posting miscellaneous charges. This is the ideal position for someone who has a passion for guest service, values problem resolution, and enjoys working in a fast paced environment.

Job Title: Hotel Guest Service Agent Company: Location: Boston, MA Description: The Chandler Inn is a Boutique hotel located in Boston's hip and historic South End. Recently renovated, The Chandler Inn Hotel offers chic, affordable accommodations in one of Boston's most vibrant neighborhoods. We are currently hiring full time and part time second shift Guest Service agents. Hours are 2-10pm. Require good working knowledge of Boston and outstanding customer service skills.

Job Title: Guest Service Representative - Boston Marriott Long Wharf (588838) Company: Location: Boston, ma Description: Boston Marriott Long Wharf 296 State St. Boston , MA , 02109 Marriott seeks talented people to join their staff! At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong. FORTUNE magazine recognized Marriott International as one of the ?100 Best Companies to Work For?, for the twelfth consecutive year. Boston Marriott Long Wharf is currently accepting applications for the following position: Guest Service Representative ? AM/PM Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Apply on Line Register to View http://greatjobs.marriott.com http://trabajos.marriott.com Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion. Excellent benefits package: Medical, Dental, Vision, 401(K)Profit Sharing, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount. EOE/M/F/D/V Salary/Wage: DOE Status: Full-time Shift: Days, Nights and Weekends • Location: Boston , MA • Post ID: 3349030

Job Title: Guest Service Representative - SpringHill Suites Boston Andover Company: SpringHill Suites Boston Andover Location: Andover, MA Description: SpringHill Suites Boston Andover 550 Minutemand Road Andover, MA, 01810 Marriott seeks talented people to join their staff! At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you’re the kind of person who wants to be challenged, supported, and applauded, this is where you belong. FORTUNE magazine recognized Marriott International as one of the “100 Best Companies to Work For”, for the tenth consecutive year. SpringHill Suites Boston Andover is currently accepting applications for the following position: Guest Service Representative – AM/PM Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Apply on Line Register to View http://greatjobs.marriott.com http://trabajos.marriott.com Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the “View Open Positions and Apply” link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click “Apply Now” and begin filling out the entire application until you receive a message indicating your completion. EOE/M/F/D/V

Job Title: Front Desk Agent Company: Location: Worcester, MA Description: Our full service hotel has an immediate opening for a PartTime Guest Service Agent. Rotating schedule, days, nights, and weekends. Students welcome! Come join our winning team at the Best Western Royal Plaza Hotel & Trade Center, 181 Boston Post Rd. West, Marlboro, MA 01752. EOE How to apply: *Stop by to complete an application located at the front desk. Please attach your resume if you have one available. *Please no phone calls, emails, and/or faxes.

Job Title: Front Desk Agent Company: Starwood Location: Boston, MA Description: Blossom and explore your creativity. The Westin Boston Waterfront is searching for you! As a Front Desk Agent, you will attend to guests needs, including, but not limited to, registration, checkout and cash handling.The Front Desk Agent is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. In this position, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out. The successful candidate must have a friendly and welcoming attitude with everyone. Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. Another important responsibility is to promote and provide outstanding recognition and benefits to all of our Starwood Preferred Guests. In this role, accuracy and accountability of payment verification, process of deposits, check cashing and exchange of currency is essential. Responsibilities will also include assisting guests with safety deposit boxes and posting miscellaneous charges. Below are a list of skills needed to fulfill our expectations and thrive within the department to reach your potential.

Job Title: Hotel Front Desk Company: ANDOVER COUNTRY CLUB Location: Andover, MA Description: Busy Function Facility seeks lHotel Front Desk - PT evening shifts; PT overnight shifts lKitchen Supervisor lFT/PT Banquet Cooks lBanquet Servers PT lRestuarant Waitstaff for Seasonal Employment Apply in person Andover County Club, 60 Canterbury St., Andover, MA

Job Title: Guest Service Representative - SpringHill Suites Boston Peabody Company: SpringHill Suites Boston Peabody Location: Peabody, MA Description: SpringHill Suites Boston Peabody 43 Newbury Street Peabody , MA , 01960   Marriott seeks talented people to join their staff! At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong. FORTUNE magazine recognized Marriott International as one of the “100 Best Companies to Work For”, for the twelfth consecutive year.   SpringHill Suites Boston Peabody is currently accepting applications for the following position: Guest Service Representative – PM   Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.   Apply on Line Register to View http://greatjobs.marriott.com http://trabajos.marriott.com Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion. Excellent benefits package: Medical, Dental, Vision, 401(K)Profit Sharing, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount. EOE/M/F/D/V

Job Title: Part Time Front Desk Agent - Staybridge Suites Boston - Burlington Company: IHG Location: Burlington, MA Description: Do you see yourself as a Front Desk Agent?      What's your passion? Whether you're into tennis, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.   We currently have an opportunity available as a Part Time Front Desk Agent at our Staybridge Suites Boston Burlington property   This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures.   *** Please note that this is a part time position, candidates should have the ability to work a flexible schedule weekends, nights and holidays ***     As a part of the hiring process, IHG conducts a thorough background and criminal check, and we support a drug free workplace   High School diploma or equivalent, plus one year front desk/guest service experience, extended stay hotel experience preferred and experience with hotel front office systems.   Other Information - Some college preferred.  May be required to work nights, weekends, and/or holidays.   In return we'll give you a competitive financial package, a matching 401k and hotel discounts worldwide are available as well as access to a wide variety of discount programs and a great team of people. Most importantly, we'll give you the room to be yourself.     So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.