Front Desk Attendant Jobs in New York

Job Title: Front Desk Agent Company: Confidential Location: New York, NY Description: FRONT DESK AGENTS Chic New York City Hotel seeks a front desk associate to handle all facets of guest services. Applicants for this position must have a Great Personality with a Can-Do Attitude who is always willing to go the extra mile to satisfy the Guests. Front Desk associate will be expected to: * Welcome and register guests in a professional, efficient, and most importantly, in a friendly manger. * Assist guests in their travel arrangements. * Learn the surrounding neighborhood to provide guests with directions and entertainment suggestions. * Whenever possible assign rooms which satisfy all special request * Obtain necessary credit and payment information from guests * Coordinate with other Hotel departments to satisfy guests requests * Provide detailed information about Hotel facilities and operating hours * Performs check-out and cash handling activities in accordance with all Hotel cash and credit policies.

Job Title: Guest Service Agent Company: New York Palace Hotel Location: New York, NY Description: In a city of world class hotels, only one is a Palace... The New York Palace Hotel, one of the leading hotels of the world, is looking for an experienced Guest Service Agents to join our team of professionals. Our ideal candidates will be self-motivated, customer-focused, and committed to maintaining superb customer service throughout all areas of the Front Office. Job Responsibilities: 1. Handle guest check-ins and check-outs in accordance with hotel credit and cash handling policies in an efficient and friendly manner. Cancel room reservations according to procedures. 2. Resolve customer complaints and answer guest inquiries in connection with hotel services, in-house events, directions, check cashing, safety deposit boxes, etc. 3. Pre-register and block reservations. Take same day reservations and future reservations following hotel rate structures, discounts, and selling strategies. Walk customers in a professional and courteous manner according to procedures. 4. Inventory guest room keys and request re-keying as necessary. 5. Verify registration cards against the computer to ensure accuracy of name, type of payment, rate and market segment. 6. Other tasks as assigned by the Front Office Manager and the Assistant Front Office Managers.

Job Title: Guest Service Representative - Courtyard New York Manhattan/Fifth Avenue (578499) Residence Inn Poughkeepsie Company: New York's Job Exchange Location: New York, NY Description: Guest Service Representative - Courtyard New York Manhattan/Fifth Avenue (578499) Register to View Residence Inn Poughkeepsie Job Description Courtyard New York Manhattan/Fifth Avenue 3 E. 40th St. New York, NY, 10016 Marriott seeks talented people to join their staff! At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong. FORTUNE magazine recognized Marriott International as one of the “100 Best Companies to Work For”, for the twelfth consecutive year. Courtyard New York Manhattan/Fifth Avenue is currently accepting applications for the following position: Guest Service Representative – AM/PM Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Apply on Line Register to View http://greatjobs.marriott.com http://trabajos.marriott.com Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion. EOE/M/F/D/V A benefit package may or may not be available. Request specific information from the employer. Job Summary Company Job ID: 578499 Job Title: Guest Service Representative - Courtyard New York Manhattan/Fifth Avenue (578499) Company: Residence Inn Poughkeepsie Location: US - NY, New York, 10016 AJE Reference Number: 525768725 Job Start/End Date: 11/09/2009 - 12/08/2009 Job Type: Temporary Job Classification: Part Time Hours/Week: not provided Salary Range: not provided N/A Education: Less than High School Required Degree/ Formal Training: not provided Required Licenses/ Certificates : not provided Experience: not provided Company Homepage: not provided More Information

Job Title: Guest Service Agent Company: Location: New York City, NY Description: At the Doubletree Tarrytown we foster a creative, energetic work environment, which is welcomed and appreciated. Our people come to work and have fun and love to be challenged and desire the freedom to contribute to the organization. Your role will be integral to the success of our company culture that values family, work, life balance and community. We help provide support for them to grow their careers with DTT. *Accurate data processing *Maintain front desk records and changes of said records *Be aware of hotel occupancy and availability *Assist department co-workers in the interest of providing superior guest service. *Assist guests as needed *Perform check-in and check-out of guests *Run, analyze, and follow-up on front desk reports as directed *Adhere to front desk checklist *Direct Bell Staff to assist guests and enhance the guest service experience *Communicate with other departments to provide superior guest service *Perform other traditional front desk clerk duties as assigned or directed *Answer Phones *Report any shortage of forms or supplies to a department supervisor *Maintain an organized well-kept work area/environment Job Requirements: *High School diploma or equivalent required *Vocational or Business College courses a plus *1-2 years previous customer service experience a plus *Ability to read and understand various front desk and reservations, registration cards, guest confirmation cards, computers *Ability to add, subtract, multiply, divides and calculate information, room charges, cash checks and handle the exchange of foreign currency *Ability to communicate verbally to all customers and other departments and provide quality customer service *Positive, service-oriented attitude towards out guests and employees

Job Title: Guest Service Agent Holiday Inn Batavia Company: New York's Job Exchange Location: Batavia, NY Description: Guest Service Agent Register to View Holiday Inn Batavia Job Description Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Greets, registers, and assigns rooms to guests of hotel or motel. Deposits guests' valuables in hotel safe or safe-deposit box. Computes bill, collects payment, and makes change for guests. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Transmits and receives messages, using telephone or telephone switchboard. Posts charges, such as room, food, liquor, or telephone, to ledger, manually or using computer. Makes and confirms reservations. Keeps records of room availability and guests' accounts, manually or using computer. Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Job Benefits Flexible Benefits Flexible Work Schedule Vacation Additional Benefits may be available Job Summary AJE Reference Number: 530259719 Job Title: Guest Service Agent Company: Holiday Inn Batavia Location: US - NY, Batavia, 14020 Job Start/End Date: not provided Job Type: Regular Job Classification: Full Time Hours/Week: not provided Salary Range: $ 7.25 - 8.75 per hour Education: High School Diploma or GED Required Degree/ Formal Training: not provided Required Licenses/ Certificates : not provided Experience: Entry Level (0 - 2 years) Company Homepage: http://www.hibat... More Information

Job Title: Guest Services Representative Company: Forest City Enterprises, Inc Location: Amherst, NY Description: Part Time - M T W & F noon - 5:30 or Weekends F S Sun time varies. Boulevard Mall Guest Service Booth gift cards and NYS Lottery sold. Fast pace environment, computer experience needed, friendly outgoing oriented individuals who like working with the public.

Job Title: Guest Service Representative / Reservations Company: Location: New York City, NY Description: We're looking for people committed to exceeding our guest expectations by providing them with impeccable guest service. As a GSR it is essential that you have the ability to communicate with guests demonstrating professionalism, friendliness, sophistication and confidence. We seek people that are passionate about customer service. You must maintain high professional standards of service, appearance and behavior - providing consistently outstanding service to enhance the overall spa/salon experience for our guests. The position requires the ability to answer phones in a professional and pleasant manner, book guest appointments, display superior salesmanship skills with exceptional knowledge of our products and service offerings. Requirements: A positive attitude, cooperation and teamwork are essential qualities. Must be highly organized, able to handle multiple duties simultaneously, have strong communication skills, PC and keyboarding skills. Previous call center or reservation booking experience in a fast-paced service environment is helpful. Previous experience in a luxury spa environment is an asset.

Job Title: Guest Service Agent Company: The Manhattan Club Location: New York, NY Description: The Manhattan Club, New York City's first Luxury Urban Timeshare is seeking a Guest Service Agent. Opened since 1997, presently having 287 all suites, we experience consistent high occupancy rates. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information regarding local attractions. Field guest complaints, listen and extend assistance in order to resolve problems. Remain calm and alert especially during emergency situations and heavy property activity.

Job Title: BRONX ZOO SEEKING GUEST SERVICE REPS. RETAIL, & FOOD WORKERS Company: Location: New York City, NY Description: NOW HIRING FOR GUEST SERVICES, RESTAURANT ASSOCIATE, AND RETAIL POSITIONS AT THE WILDLIFE CONSERVATION SOCIETY SPECIFICALLY AT THE BRONX ZOO, NEW YORK AQUARIUM (BROOKLYN), CENTRAL PARK ZOO, PROSPECT PARK ZOO, AND QUEENS ZOO!!!!!!!! OPEN HOUSE - 3/2, 3/3, 3/4 & 3/6 Guest Services Seasonal Positions:

Job Title: Guest Service Agent Company: Hilton Rye Town Location: Rye Brook, NY Description: A World of Opportunities Hilton Worldwide offers a variety of global opportunities within our portfolio of world renowned brands. With more than 3,200 hotels in 77 countries, our Team Members are committed to delivering our brand promises to our customers. At Hilton, you'll discover hospitality jobs whether you are a first time applicant or a career professional. Our portfolio consists of well known brands representing market leadership in their respective segments of the industry, whether it's luxury or lifestyle brands to mid prices, extended stay or vacation ownership, Hilton has something for everyone. The company owns, manages and franchises hotel brands including The Waldorf Astoria Hotels and Resorts?, Conrad Hotels and Resorts?, Hilton?, Doubletree?, Embassy?, Hilton Garden Inn?, Hampton, Homewood Suites?, Home2Suites by Hilton?, and Hilton Grand Vacations?Come and explore a world of opportunities and join our dynamic team to help us achieve our mission to be the preeminent global hospitality company - the first choice of guests, team members and owners alike. Proud Part of Hilton Worldwide With more than 500 hotels & resorts in 76 countries around the world Hilton continues to build on its history as a pioneer in the industry, committed to the idea that travel can and should be transformative. Today's travelers demand and appreciate more choice & control over their stays, all around the world. That's why our Team Members - with their individual passions for hospitality - are focused on developing & delivering an exceptional guest experience. Team Members actively join in developing, marketing, sourcing and delivering every service, product and amenity we offer - all designed to enable guests to be at their personal best, whether they travel for business or pleasure. For 90 years the world's travelers have trusted us with their special moments - from family vacations to important business meetings - and we take that honor very seriously. It's a responsibility we all share, and it fuels the idea that every Team Member, regardless of their role or location, makes an impact on a guest's stay, assuring & delivering Hilton's belief that Travel Should Take You Places.For more information on Hilton Hotels & Resorts, please visit www.hilton.com. Job Summary Greets and registers guests. Checks guests out of the hotel. Resolves guest challenges throughout their stay in the hotel. Upgrades guests, and promotes hotel services and amenities. Completes the registration process, codes electronic keys, and makes appropriate selection of rooms based on guest needs. Promotes and administers Hilton Marketing Programs for arriving guests. Ensures guest knows location of room, and arranges for team member to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. Ensures statements are correct upon guest check-out