Front Desk Attendant Jobs in Vermont

Job Title: Front Desk Agent Company: Starwood Location: Burlington, VT Description: The Sheraton Burlington is Vermonts premeir hotel and conference center boasting 309 guest rooms and over 30,000 square feet of meeting space. The Sheraton Burlington is looking for a qualified individual to join our team of hospitality professionals in the role of Front Desk Agent.The Front Desk Agent is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. In this position, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests arrive at the hotel until they check out. The successful candidate must have a friendly and welcoming attitude with everyone. The Front Desk Agent will be responsible for welcoming our guests and accurately verifying all information during the check in process and following up during check out. Another important responsibility is to promote and provide outstanding recognition and benefits to all of our Starwood Preferred Guests. In this role, accuracy and accountability of payment verification, process of deposits, check cashing and exchange of currency is essential. Responsibilities will also include assisting guests with safety deposit boxes and posting miscellaneous charges. This is the ideal position for someone who has a passion for guest service, values problem resolution, and enjoys working in a fast paced environment.