Host Jobs in Oregon

Job Title: Asian Casino Host Company: Spirit Mountain Gaming Inc Location: Grand Ronde, OR Description: Description Summary: The primary responsibility of the Asian casino Host is to acquire, develop, reactivate, and maintain strong personal relationships with Asian VIP guests and the Asian communities that lead to increased revenues for the casino.    The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description.   Essential Job Functions: Responds to all guest requests, concerns and issues which help develop casino loyalty and repeat visitations.  Manages Asian player accounts and issues comps based on recorded play, comp availability and customer profitability within the reinvestment guides that have been developed.  Assists the Player Development Manager and Marketing Director in developing all aspects of the casino’s targeted Asian Marketing Plan including special events, entertainment, sponsorships, and advertising.  Works directly with Portland and Salem Asian area communities, organizations, and key Asian leaders to develop new Asian VIP players.    Creates fun and excitement for our VIP players by assisting with the planning, implementing, and participating in on and off site special events. Learns and knows the names and gaming activity of the casino’s top players.  Actively contacts select VIP players on a weekly basis via telemarketing and personal note cards to further build loyalty and strong personal relationships. Actively contact inactive VIP players via telephone on a weekly basis to personally invite then to come back to the casino. Must maintain a high level of visibility on the casino floor.    Must be available outside of regularly scheduled hours to handle guest/employee requests via phone and email.  Administrative and other duties as assigned by management.  Spirit Mountain Standards: ·         Delivers Spirit Mountain’s Branded Customer Service (BCS) by consistently modeling attitudes and behaviors in alignment with SMGI’s Pride Values, Brand Promise, and Business Vision.   ·         Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations, and Regulation 31 requirements. ·         Follows all Corporate and departmental safety policies and procedures.