Night Auditor Jobs in Massachusetts

Job Title: Night Auditor Quality Inn & Suites Company: Location: Boston, MA Description: Our Philosophy At the Quality Inn & Suites, we have a culture by which we are never satisfied. It doesn?t matter how well we have done something in the past or how well we may do it today, our goal is to continually improve. Our operating philosophy is very simple: * Take care of our employees * Take care of our guests * Keep the hotels spotlessly clean and well maintained Everything we do at the Quality Inn & Suites, truly revolves around our people, our product and our service. Our Goal, it?s easy We want for every guest to wake up on the bright side while staying at our hotel. We offer clean and comfortable guest rooms. A great portion of this comes directly from our employees attitudes. And as if that wasn?t enough, we offer our guest free Hot breakfast, free hi-speed Internet while they stay with us and comfy beds. Our property includes an outdoor pool and free passes to Boston Sports Club. Also, our rooms have Hair Dryers, Iron/Ironing Board, Coffee Maker, Microwaves, Refrigeraters, and a brand new Margaritas Restaurant opening March 23, 2010. Benefits We work just as hard to create a work environment that?s equally inviting and with many benefits: * Medical insurance * Paid vacation * Discounted hotel stays at all of our locations as well as other brands JOB DESCRIPTION for Night Auditor Job Summary: The job includes but not limited to * Greet, register, establish necessary credit for and issue keys appropriately to guests. * Check departure folios; verify daily cash sheets and paper work of all reps, ensuring all totals are accurate and posted correctly. * Close and reset credit card system; update no shows; run final night audit and associated reports. * Interact with site accounting regarding all aspects of daily transactions, cash drops, credit cards etc. * Answer telephones/PBX with proper telephone etiquette and direct calls accordingly. * Receive guest requests and/or complaints and ensure that appropriate actions have been taken through call-back procedures. * Answer inquiries pertaining to the hotel's amenities, services, policies, area attractions, dining, and directions. * Communicate with other departments as needed via telephone and two-way radio. * Completed check-out procedures, computes bills, collects payment and makes change for guests as required. * Balance all cash receipts and work performed during shift and performs a bucket check on shift. * Set Up Breakfast and Prepare Fresh Coffee. Additional Duties may be assigned. JOB REQUIREMENTS * High School diploma or equivalent. * At least one year of front desk experience in a hospitality/hotel environment (night audit experience preferred). * Basic office skills helpful including basic math, proper cash handling procedures. * Reservation software or proven aptitude and familiarity with computers and computer software in general. * Must maintain a professional appearance and a cordial attitude towards all guests and staff. * Able to handle the stress of high customer demand in a hospitality environment. * Must be people oriented and able to work independently or with others as needed. * Must be able to follow written or oral directions and possess the ability to gather, collate or classify information. * Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard. * Must be able to stand continuous 8-9 hours.

Job Title: PT Night Auditor Company: Location: Boston, MA Description: The Hampton Inn Boston/Norwood, part of the Saunders Hotel Group, is a beautifully appointed 139-room hotel conveniently located on Route 1 in Norwood, just 15-miles from Boston. We are currently seeking an energetic Part-Time Night Auditor to compliment our operations staff. A Night Auditor, part of the Front Desk Team, gives our guests their first and last impression of the hotel, so we are looking for candidates with a true enthusiasm and passion for hospitality. The primary responsibilities of a Night Auditor include: ? Greeting guests with a warm welcome at the start of their stay, and a sincere thank-you at the conclusion ? Checking guests in and out using a computer system ? Conducting the End-of-Day accounting procedures ? Answering phone calls ? Assisting with our guest?s requests during their stay, including directions, restaurant recommendations, amenity needs, etc. ? Making reservations ? Ensuring the safety and security of our guests and property ? General supervision of the overnight team acting as a Manager on Duty during the overnight shift ? Shifts will generally be from 11pm to 7am, 2 nights per week Job Requirements * Must possess an enthusiasm and passion for hospitality * Excellent communication skills, both oral and written * Computer proficiency including use of Word, Outlook, and the internet * Must be able to organize time effectively * Must have a valid driver's license * Must be available to work overnight and extended hours including weekends and holidays * Must be able to stand for lengths of time * Must have a High School Degree or higher * Previous experience in the hospitality industry is required, preferably in Night Audit or Front Desk * Knowledge of the greater Boston area preferred * Multi-lingual is a plus

Job Title: Night Audit Agent - Part Time Company: Starwood Location: Lexington, MA Description: At element by Westin Hotels, We push the envelope, raise the bar, and strive to be the best...our smart, renewing, haven offers competitive salaries, distinct training, an engaging environment, unique benefits exciting perks. Diversity in gender, ethnicity, religion, orientation, age, industry experience, personal style, physical aptitude, and education are embraced. element associates are not just employees, they are experience engineers, creating a unique memorable experience within each guest interaction, allowing there personal creative, innovative and natural spirits flow. element associates are as unique as the Brand itself. Come begin your journey and creation of experiences within element!The Night Auditor reconciles and completes all daily desk agents work; posts balances to all guest rooms and closes out the days transactions; runs accounts receivable reports; provides next day reports to the Front Office, Housekeeping, Sales and Executive Office as required; acts as a Front Desk Agent as required during the shift.