Reservation Clerk Jobs in Florida

Job Title: Hotel Reservations Agent Company: Contempo Vacation Homes Location: Davenport, FL Description: Establishes guest reservations by obtaining guest requirements, information, and proof of payment; maintaining reservations system and database. Duties: * Evaluates and screens guest requirements by answering inquiries; responding to or interviewing potential guests; providing information regarding rooms, accommodations, rates, amenities, packages, and guest services. * Sells services by providing information regarding upgraded homes, or optional accommodations, packages, amenities, and services. * Establishes reservations by obtaining and entering guest information in reservations system; obtaining proof of payment information. * Confirms reservations by reviewing information. * Maintains communication equipment by reporting problems. * Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. * Updates job knowledge by studying new features and amenities; participating in educational opportunities. * Enhances reservations and hotel reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Skills/Qualifications: Documentation Skills, Listening, Phone Skills, Verbal Communication, Data Entry Skills, Customer Focus, Customer Service, People Skills, Professionalism, Attention to Detail. * Knowledge of Property Plus Preferred but not required. * Knowledge of vacation home industry preferred but not required.

Job Title: Hotel Reservations Agent Company: Location: Fort Myers, FL Description: High-End Personal Luxury Hotel seeking an experienced reservations agent. Responsibilities for this Position - Answer inquiries of room rates, outlets, amenities, and general area. - Responsible for taking reservations and accurately inputting information into the computer system. - Handle all guests? special requests in a professional manner. - Post advance deposits and keep accurate records of deposits. - Complete all necessary projects by the assigned times. Complete documents as directed and to specifications. Who Will this Job Appeal To? - Independent person with high level of attention to detail. - Sales oriented. - Persons looking to grow and advance. - Persons who are motivated by the sale. Job Requirements - Must be a citizen of this country or possess a valid work permit. - Experience with Maestro a plus. Technical Requirements: - Must live in the local area or within commuting distance. - Local applicants will be considered first. - Must be willing to work a variety of day/night and weekend shifts. - Must be able to read, write and speak English. - Must be able to work independently. - Excellent people skills. - Meet/exceed customer expectations. - Computer experience required. - An energetic personality. Compensation Wage: $11.00 - $12.00 per hour Shift: Day Hours: Varies Full Time, Part Time Benefits for full-time only: Personal Leave: 14 days per year - Medical Insurance - Dental Insurance - Disability Insurance - Life Insurance - Vision Insurance - Free Parking - Employee Funded 401-k - Educational Assistance - Company Hotel Travel Discounts - An Equal Opportunity Employer - EOE/AA - We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. For more information about this job and company and to apply online go to -- http://benchmark.hospitalityonline.com/jobs/138851.