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Room Service Wait Staff Jobs

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Job Title: Room Service Captain
Company:
Location: New Orleans, LA

Description:
POSITION OVERVIEW Deliver and serve food and beverages to hotel guest's room; set up and serve the order in the guest's room according the specifications and standards. Complete customer payment transactions as outlined in cash and charge procedures. Perform set-up and closing side-work; stock service station, make coffee, etc. Assist in the scheduling and training of room service staff. You may be required to retrieve trays from guest rooms and hallways within the prescribed period of time. You may also answer room service phones and record orders; utilize up-selling techniques to increase sales and may assist with other duties as assigned. POSITION REQUIREMENTS Qualifications include food service experience with general knowledge of restaurant operations. Alcohol awareness certification and/or food service permit or valid health/food handler cards as required by local or state government agency. You may be required to work nights, weekends, and/or holidays. This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds, moving about in the kitchen, corridors, elevators etc., handling food objects, products and utensils, bending, stooping and kneeling. The hotel operates 24 hours a day, 7 days a week and 365 days a year therefore to support team members and to exceed our guest?s expectations. The hotel requires good attendance, impeccable grooming standards, energetic and positive attitudes. Most positions require individuals who can work varied hours, shifts, including holidays and weekends. We are an Equal Opportunity Employer. EOE,M/F,D/V Please apply online at www.ihg.com/careers




Job Title: Room Service Captain
Company: Starwood
Location: Aspen, CO

Description:
As part of the Food Beverage team, you would create a friendly, courteous and memorable dining experience for guests. The Outlet Supervisor ensures a smooth operation of a shift in the Outlet and service standards and procedures are constantly applied. The ideal candidate would enjoy leading and developing associates, working in a team, resolving problems under time pressure, and working in a fast paced environment.POSITION PURPOSEDevelop, implement and maintain quality standards for outlets, including supervision and direction of service staff. Ensure excellent customer service.ESSENTIAL FUNCTIONSAVERAGE %OF TIME25% Interview, select, train, supervise, counsel and discipline Room Service and Mini Bar staff for the efficient operation of the outlet. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments.25% Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate and document guest requests. Maintain communication with all departments to ensure customer service needs are met.20% Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency.15% Maintain profitability of outlet to support overall hotel operation. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost saving and profit enhancing measures.15% Utilize prescribed cash handling procedures to accurately charge customers, create forecast and revenue reports and write correspondence.Other:Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.SUPPORTIVE FUNCTIONSIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.· Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties.




Job Title: Room Service Attendant
Company: Palomar Philadelphia Hotel
Location: Philadelphia, PA

Description:
Follow all sequence of service guidelines according to the manual and job description. Memorize current menu items and price. Be familiar with the wine list and vintages. Have knowledge of food quality standards. Be familiar with the proper use of room service carts. Have knowledge of food and wine presentation. Maintain the hotels standards of service etiquette. Set up scheduled coffee service each morning by 6:00am according to Kimpton Standards. Be familiar with state liquor laws. Be familiar with ticketing and cash handling. Insure that an order is reviewed at the time the ticket is put into the kitchen and that the correct amount of silver, napkins, condiments, and vases are properly prepared. Insure that orders are checked for presentation and completeness, covered and placed in the cart for delivery, and water and beverage are added last. Insure the meal completion time is monitored; if meal delivery will be beyond 5 minutes of estimated times, guest is contacted, offered apologies ad advised of new time. Insure that guest name and room number is confirmed at time order is up; guest door knocked upon and guest greeted by name upon entry. Insure that guest preference for set up is determined and prepared; dining areas are set with silver, condiments, beverages, cold items and soup; entrees are left covered or inside room service care. Insure that wine if ordered is verified with guest, corked and offered for the guests approval. Insure that guest check is presented for signature; guest is thanked by name and asked to call when they would like the service removed. Insure that guest check is turned into room service cashier. Insure that stations are properly cleaned, stocked and organized. Insure that linen, silver, condiments are available. Insure that salt and pepper shakers are cleaned and filled; and vases are properly prepared. Clean spills, broken glass and debris promptly after incidents. Avoid cuts and burns by protecting hands against direct contact with hot plates and broken glass. Insure that room service carts and trays are properly stacked and transported. Pick up trays en route back to station and during slow periods. Job Requirements Required Experience and Attributes: 1 year minimum of customer service experience preferably within the hospitality industry High degree of self-motivation, ability to work well both as an individual contributor and within a team environment Excellent written communication and presentation skills Excellent organizational skills Highly motivated and flexible, possessing the ability to take initiative Flexible schedule to work 5:30am and/or 2:00pm to closing of shift Perform other duties as assigned You must be flexible day/night/weekend shifts.




Job Title: Room Service Attendant
Company:
Location: Boulder, CO

Description:
Room Service Attendants Local hotel is seeking Room Service Attendants. This position is full-time and there are two shifts available (Days/Swings). Compensation is set at $9.00 per hour, plus tips. For immediate consideration, apply now.




Job Title: Room Service Captain - InterContinental New Orleans
Company: InterContinental Hotels Group
Location: New Orleans, LA

Description:
FOUR-DIAMOND TREASURE IN THE CENTRE OF TOWN InterContinental New Orleans enjoys one of the citys most coveted locations: two blocks from the French Quarter, four blocks from Harrahs New Orleans, six blocks from the riverfront and - come Mardi Gras time - a front row spot on the St. Charles Avenue parade route. The Morial Convention Center, Uptown and the Louisiana Superdome are also nearby.Do you see yourself as a Room Service Captain?Whats your passion? Whether youre into tennis, shopping or karaoke, at IHG were interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And were looking for more people like this to join our friendly and professional team.Key responsibilities of the role include:Deliver and serve food and beverages to hotel guests room; set up and serve the order in the guests room according the specifications and standards. Complete customer payment transactions as outlined in cash and charge procedures.Perform set-up and closing side-work; stock service station, make coffee, etc. Assist in the scheduling and training of room service staff.You may be required to retrieve trays from guest rooms and hallways within the prescribed period of time.You may also answer room service phones and record orders; utilize up-selling techniques to increase sales and may assist with other duties as assigned.




Job Title: Room Service Attendant - Eastside
Company: Cannery Casino Resorts
Location: Las Vegas, NV

Description:
SEARCH JOBS | MY ACCOUNT | LOG IN | HELP Job Title: Room Service Attendant - Eastside City: Las Vegas Job Code: 5764 State: NV Job Level: Experienced Category: Food & Beverage Job Type: Part Time Job Description: I.Position purpose / scope: To effectively take orders from guest over the telephone and, using aggressive selling techniques. Maintain accurate accounting procedures expected by the company. Answer the telephone within 3 rings, hospitably using good communication techniques. Check back with every guest regarding satisfaction of every meal. Prompt and courteous delivery of all room service orders, maintains positive room service image through all areas of guest contact and through cleanliness of work areas. Assist in service to the rooms by bussing guest corridors, picking up room service trays, carts and used amenities, stocking needed supplies in the service area and maintaining high sanitation standards. II.Functions and responsibilities: Essential: 1.Report to work in uniform following all appearance standards. 2.Check VIP list - ensure recognition of a VIP person when he/she calls room service. 3.Answer the phone in a clear and courteous voice, using the prescribed way of answering room service calls. 4.After taking an order, read it back to the guest in order to be sure it is correct. 5.Write down the orders clearly and legibly on the check and then post the check in Micros. 6.Have up-to-date information and knowledge of all menus in all the outlets and about different services offered throughout the hotel. 7.Be knowledgeable about alcoholic beverages and wines and sell wines to complement meals and increase the average check. 8.Be courteous to the guest and accommodate any request for items not listed on the room service menu, if possible. 9.Follow up on all orders to ensure that each order is going on time. 10.Ensure that the house bank in your possession is safely locked away during and at the end of the shift. Counted and balanced at end of shift. 11.Maintain excellent guest relations at all times and use suggestive selling methods. 12.Maintain the tray pick up sheets. 13.Ensure that all accounting procedures for room service are complete. 14.Work with the front desk office to ensure accurate, prompt delivery of guest amenities and packages. 15.Honor all reasonable work-related requests made by a manager or supervisor, which may be outside normal job activities, to achieve complete guest satisfaction and service throughout the hotel. 16.Follow all standard procedures in serving the guests. 17.Promote and practice aggressive hospitality. 18.Complete all daily and weekly assigned side work. 19.Practice and actively participate in team work. 20.Check corridors for trays when returning from delivering orders. 21.Clean and breakdown trays in dish area, watching for un-used and clean condiments, salt, pepper, and sugar and return them to room service area. 22.Insure oncoming shift has adequate supply of silverware, trays, napkins, condiments, sugar, salt and pepper, etc. 23.Be hospitable to both guests and co-workers; follow hotel policies. 24.Set up the service aisle, ice bins, butter, jam, jelly, honey, cup and saucers, coffee pots, tea pots, water glasses, toaster, plates, creamers. Keep the service aisle clean at all times and ensure that the aisle is stocked in accordance with the aisle par checklist. 25.Take periodic trips to the guest corridors for tray pickup and ensure proper breakdown of trays at the stewarding area. 26.Order the necessary supplies from the warehouse on a daily basis collect the necessary linen from the laundry and prepare the napkins as per prescribed procedure. Job Requirements: Essential: oMinimum 2 years current room service attendant experience oRequires cash handling experience oFluent in verbal and written English oKnows proper service of alcoholic and non-alcoholic beverages oPossesses valid Clark County Health Department Health Permit oPossesses valid Techniques of Alcohol Management Card oKnows basic operational food service sanitation regulations oCarries trays for service of Food & Beverage oKnows restaurant menu, including food descriptions and preparation, alcoholic and non-alcoholic beverage choices oAble to follow verbal and written instructions oAble to suggestive sell beverage choices oHigh School Diploma or equivalent preferred oKnows casino promotions and special events Non-essential: oBilingual proficiency in verbal and written communications is a plus. IV.Physical requirements: Essential: oAble to walk long distances while pushing room service carts oAble to lift 50 pounds with or without reasonable accommodations oRepeatedly lifts and carries 75 pounds – 100% oOccasionally lifts 100 pounds – 25% oPushes or pulls 150 pounds – 50% oStands unassisted for long periods of time – 100% oWalk unassisted at a fast pace for long periods of time – 100% oBends, stoops and kneels – 100% oBalances service trays at shoulder level – 100% oMaintains a clean, sanitary and well groomed personal appearance If you need reasonable accommodation to complete the on-line application, please contact the Human Resources Department. HRLogix ©2010 HRLogix, LLC All Rights Reserved




Job Title: Room-Service Attendant
Company:
Location: Boston, MA

Description:
Eastern Standard Restaurant at Hotel Commonwealth seeks a part-time room-service attendant for a luxury property in Kenmore Square. Candidates should have previous food & beverage/hospitality experience in either a restaurant or a hotel with a flexible schedule for mornings, evenings, and overnight shifts. Effective communication skills and interpersonal skills with guests, co-workers, and management a must. Interested candidates please respond to this ad with your resume.




Job Title: Bartender/ room service attendant
Company:
Location: Raleigh, NC

Description:
We are looking for an energetic, professional out going individual who has experience or a willingness to bartending. Individual needs to have flexible hours, days, nights and weekends. Please reply with a resume or in person at the Hilton Garden Inn Durham Southpoint




Job Title: Room Service Attendant, Egleston, Full-Time
Company: Children's Healthcare of Atlanta Pediatric Hospital
Location: Atlanta, GA

Description:
A room service attendant ensures that patient parent meal trays are prepared accurately delivered within established guidelines and that the standards of quality service are maintained at all times.ESSENTIAL JOB DUTIES AND RESPONSIBILITIESPrepares all desserts, salads, cold sandwiches, snack items for all patients on regular or modified diets all guest trays.Sets up patient trays and guest trays accurately and timely according to menu items chosen from an extensive restaurant style menu.Delivers all patient trays and guest trays to the bedside within 45 minutes of the time the order was placed.Maintains a high level of customer service interactions to ensure satisfaction with the service quality of all food orders and to collect dollars associated with guest trays.Cleans and restocks all Room Service areas on a daily basis.Supports and participates in the continuous assessment and improvement of the Quality of Care and services provided.Demonstrates understanding and supports family centered care PhilosophyUnderstands and complies with all infection control, safety, and OSHA procedures and regulations.MINIMUM QUALIFICATIONSMinimum high school graduate or equivalent is required.One year previous work experience a hospital is preferred.Ability to read, write, and understand English.Ability to organize time. Ability to communicate and get along well with others.Willing to be cross-trained within the Food Service Department.




Job Title: Room Service Attendant
Company:
Location: Hartford, CT

Description:
To serve food in a friendly professional and efficient manner to guests, while in their rooms. Must be able to lift up to 50 lbs. with frequent lifting and/or carrying of objects weighing up to 20 lbs. Position requiring scheduling flexibility in the days and hours worked. Reports to the Vivo Restaurant Manager. EOE M/F/D/V The Marriott Hartford Downtown is committed to hiring local Hartford Residents To Apply: apply in person to the Marriott Hartford Downtown, 200 Columbus Blvd. Hartford CT 06103, associate entrance and fill out an application between the hours of 8AM to 8PM. Once application is completed please drop it in the application box. If you prefer to fax or e-mail your resume please do so to: Register to View or fax to Register to View .




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