Parking Attendant

Parking Attendant | Part-Time | Chesapeake Employers Insurance Arena

Location

US-MD-Baltimore

Job ID 2025-24617

Location Name

Chesapeake Employers Insurance Arena (UMBC) Category Customer Service / Support Type Regular Part-Time

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The arena Parking Staff position is responsible for managing event day operations within the parking lots surrounding Chesapeake Arena on the campus of UMBC. Arena parking staff will be the first point of contact in providing a memorable first impression for all guests and employees by providing direction and answering any questions guests may have.

This role will pay an hourly rate of $16.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until October 10, 2025.

About the Venue

Chesapeake Employers Insurance Arena is located on the campus of the University of Maryland, Baltimore County. The 5,000-seat arena is the home to the UMBC Retriever Men's and Women's basketball teams and Women's volleyball. The multi-purpose venue is managed by OVG and hosts a variety of events including concerts, commencements, family shows, community events, consumer shows, featured speakers, and banquets.

Responsibilities

Set up traffic and parking signage in advance if guest arrival for events

Control/monitor entrance and exit of all guests and employees in and out of the parking lots

Provide all guests a positive first impression by offering excellent customer service

Be familiar with ParkWhiz app and other applicable software

Address all problems and concerns in a timely manner

Keep all traffic flowing both in and out of the parking lots

Monitor parking lots for safety and security of guests, employees and vehicles

Provide guests with directions and other venue information

Direct guests and employees to available parking spaces while maximizing the amount of vehicles per lot

Direct guests on how to properly pay for parking when applicable

Maintain a neat and clean appearance during all scheduled shifts

Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.

Qualifications

Must be at least 18 years of age

Must have reliable transportation

Prior parking experience strongly preferred but not required

Maintain composure in stressful situations

Ability to problem solve efficiently

Must be polite, friendly and possess excellent interpersonal skills

Ability to multi-task

Must be able to work independently with minimal supervision and as part of a team

Must be able to stand or walk constantly for an extended length of time

Must be able to work indoors and outdoors in all weather conditions

Effective oral communication and writing skills

Ability to lift a maximum of 25 pounds without assistance

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.