Guest Service Host (FT/PT) - Monticello, NY

Summary

Set in the luxurious Adirondack-style Main Lodge of The Chatwal Lodge, Catskills, our Guest Service Hosts are responsible for partnering with our Front Service team to provide a luxury guest experience.

As a boutique, luxury property with 14 keys, the guest services team at The Chatwal Lodge is a tight-knit and dynamic group and utilizes team-style service each day. Candidates will be expected to participate in all areas of Front Office and work closely with all teams. You will be trained to be an expert on the property, guest rooms and activities to help guide an amazing guest experience.

Duties & Functions:

• Greet guest arriving/ departing guest.
• Assist with guest luggage and vehicles.
• Provide guest with orientation of the property and its activities/amenities.
• Provide guest with orientation of guest room and its amenities.
• Drive guests around property via golf cart and house car.
• Book activities and dinner reservations on behalf of the guests.
• Ensure public spaces are neat and tidy.
• Other duties as assigned by management.

Position is seasonal with the potential to become year-round, part time or full time and starting pay at $19.00 per hour and based on experience.

Centrally Located to the following areas:

• Orange County, NY is located 40 minutes away.
• Pike County, PA is located 40 minutes away.
• Wayne, PA is located 40 minutes away.
• Beach Lake, PA is located 25 minutes away.
• Monticello, NY 15-20 minutes away.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• Must have a 2 yr college degree; High School Degree or Equivalent
• Must have NYS Driver's License
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• Have excellent personal presentation and interpersonal skills.
• Display a positive and cheerful demeanor along with a caring personality
• Must possess problem resolution skills.
• Fluency in reading, writing and spoken English
• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.