Cashier/Cook

OVERALL RESPONSIBILTIES: The Server provides prompt and courteous food and beverage service to restaurant guests while maximizing sales and guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: Radiates a positive and accommodating attitude while interacting with customers. Becomes informed of kitchen/food shortages and relays the shortages to guests when necessary. Becomes informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the customers as requested. Describes all menu items; methods of preparation and prices as needed and/or requested by customers. Ensures that any special requests that the kitchen is able to deliver for the guest is indeed met. Up-sells established menu items or specials to maximize food and beverage revenues. Serves menu items to guests in a prompt and courteous manner and according to established service standards. Performs pre- and post-shift side work including stock service station, makes coffee, etc. Forwards customer payments to cashier for completion of the transaction; receives change from cashier and returns change promptly to guest. Receives direct and indirect customer feedback regarding their dining experience and relays feedback to proper management Responds quickly to guest requests in a friendly manner. Report serious guest requests to the appropriate supervisor. Follow up to ensure guest satisfaction. May assist Greeter/Cashier with greeting and seating guests May assist the bus person with clearing table and filling glasses. Provides a professional image at all times through appearance and dress. Follow company policies and procedures. POSITION REQUIREMENTS: Basic reading, writing and math. Food service experience with general knowledge of restaurant operations is preferred. Food Service and/ or other certification as required by franchise. Alcohol awareness certification and/or food service permit as required by local or state government agency. About Lodging Dynamics Hospitality Group Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit www.lodgingdynamics.com .