Bus Runner, Junior's

Summary Statement:

The Bus Runner is an integral support to both front of the house and back of the house, ensuring a memorable and seamless guest experience. The Bus Runner will assist the team by ensuring that every guest’s needs, and special requests are met.

Primary Job Duties: – Includes but is not limited to:

• Greet and welcome all guests in a professional manner.
• Maintain table cleanliness by removing finished courses and replenishing cutlery, when needed.
• Assist in the delivery of food and beverage to support food servers and fountain workers.
• Polishes silverware, glassware as needed to keep restaurant stocked at all times
• Respond to guest inquiries and requests in a timely fashion.
• Restock all required supplies and prepare venue table settings.
• Deliver beverages, including alcoholic options to guests.
• Maintain a clean, sanitized, and organized work area.
• Rotate to other Food & Beverage outlets/venues, as necessary.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Confident carrying varied sizes of trays with food and drinks.
• Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned.

Qualifications: Includes but is not limited to:

• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• Ability to competently fulfill tray service for every aspect of service to guests.

Preferred :

• Previous working experience in a large, luxury resort setting.
• Excellent customer service skills.
• Ability to work varied shifts, including nights, weekends, and holidays.

Minimum Education and Experience:

• High school Diploma or equivalent.
• Must be 21 years of age.
• At least six months Busser or Food Runner experience in a fast-paced Luxury environment.

Preferred:

• 1 year of experience in field or equivalent.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Position required licenses:
  • Food Handler Card
  • Alcohol Awareness Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Full Tray service to every guest.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 50 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.