Customer Service Specialist

Now Hiring: Call Center Specialist (Experienced)

Were looking for a skilled and customer-focused Call Center Specialist with previous call center experience to join our team. In this role, youll handle high-volume inbound and outbound calls, resolve customer inquiries, and provide top-notch service with professionalism and accuracy.

Key Responsibilities: Answer and resolve customer calls in a timely, courteous manner Document interactions and follow up on open issues Meet performance metrics including call quality, response time, and customer satisfaction Collaborate with team members and other departments to ensure a seamless customer experience

What Were Looking For: 1+ year of recent call center experience required Excellent communication and problem-solving skills Ability to multitask and work in a fast-paced environment Strong computer and data entry skills

If you're ready to bring your call center expertise to a supportive, team-driven environmentapply today!

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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