Host

0-1 years

Nic + Juniors

405 N Wabash Ave

Chicago, IL 60611

Job Title: Host

Job Overview: We are seeking a warm, organized, and service-oriented Host to join our team. The ideal candidate is passionate about hospitality, thrives in a team environment, and possesses strong communication skills to ensure every guest feels welcome and valued.

Key Responsibilities

• Greet and welcome guests warmly, creating an inviting atmosphere.
• Manage reservations and seating arrangements using Tock, or other reservation systems.
• Maintain an organized and efficient seating plan to maximize guest satisfaction and restaurant flow.
• Communicate effectively with guests and team members to ensure smooth coordination and excellent service.
• Handle guest inquiries, concerns, and special requests professionally and promptly.
• Monitor the dining room to anticipate guest needs and respond proactively.
• Assist in maintaining cleanliness and organization of the front-of-house areas.
• Support team members during busy periods by assisting with tasks as needed.
• Uphold the standards and values of fine dining hospitality at all times.

Qualifications

• Strong communication skills, both verbal and written.
• Possess or be willing to obtain ServSafe and BASSET certifications before the employment start date.
• Highly organized and detail-oriented with the ability to multitask.
• Maintains a positive attitude and displays a genuine desire to help others.
• Thrives in a collaborative, team-oriented environment.
• Ability to remain calm and composed under pressure in a fast-paced setting.
• Previous fine dining hosting experience and familiarity with Open Table is preferred but not required.

What We Offer:

We offer $13-15/hr plus tips, in addition to continued advancement opportunities. As a part of Excelsior Hospitality Group, you also have continual opportunities to grow and advance within our organization. Benefits include:

• Opportunities for professional development and advancement.
• A dynamic and supportive work environment.
• Employee discounts, paid time off, and other benefits.

Compensation: Hourly ($15.00 - $20.00) plus tips

Benefits & Perks: Health Insurance, Paid Time Off, Dining Discounts

Warmth and Friendliness in Guest Interactions.

Organizational Skills in Managing Reservations and Seating.

Proactive Problem Solving in Handling Guest Inquiries and Concerns.

Attention to Detail in Maintaining Cleanliness and Organization.

Team Support and Collaboration During Busy Periods.

Adaptability to Changing Situations in a Fast Paced Environment.

Customer Service Orientation Focused on Guest Satisfaction.

Ability to Create an Inviting Atmosphere for Guests.

Familiarity With Reservation Systems and Technology.

Capacity to Anticipate Guest Needs.

Professionalism in Handling Special Requests.

Commitment to Upholding Fine Dining Standards.

Willingness to Learn and Obtain Necessary Certifications.

Ability to Communicate Effectively With Diverse Team Members.

Experience in a Hospitality Setting.

Read more