POSITION SUMMARY
Cage Cashiers are responsible for the redemption and sale of coins, and chips to customers to create a pleasant gaming experience. Always maintain a pleasant, friendly, and welcoming attitude. Have complete knowledge of all events and promotional activities and facilities available to guest.
RESPONSIBILITIES
- Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
- Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Assuring that guests have a favorable gaming experience.
- Keeping cash drawer balanced and impressed. Making exchanges with vault.
- Sorting and rolling tokens.
- Verifying and documenting personal identification information for check and cash advance transactions.
- Completing CTRs, W2Gs, and MTLs.
- Responsible for customer relations. Ensure safety and security of employees and customers.
- Other duties as assigned.
MISCELLANEOUS
- Read, write, and understand somewhat complex instructions and appropriately complete all necessary documentation.
- Communicate appropriately with all casino customers, casino departments, and fellow team members.
- Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.
QUALIFICATIONS
- A high school diploma or GED equivalent.
- Six months cashier or banking experience.
- Valid gaming license by the state.
MENTAL & PHYSICAL DEMANDS & WORK ENVIRONMENT
- Ability to read, speak clearly, and hear.
- Ability to read simple instructions.
- Ability to complete forms.
- Basic mathematical functions.
- Able to use a jet sorter, coin wrapping machine, ATM/Credit Card machine, photocopier, and 10 key calculator.
- Knowledge of company policy and procedures, IRS Bank Secrecy Act, and internal controls.
- Computer, facsimile machine, and check guarantee.
- Ability to perform assigned duties under frequent time pressure in an interruptive environment.
- Good communication skills.
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential