Housekeeping Room Attendant

Property

A hotel room attendant, often referred to as a housekeeper or room cleaner, plays a crucial role in maintaining the cleanliness and overall quality of hotel rooms. Their primary responsibility is to ensure that guest rooms are clean, comfortable, and well-maintained. Here is a typical job description for a hotel room attendant:

Job Title:

Hotel Room Attendant Job Summary:

A hotel room attendant is responsible for cleaning and preparing guest rooms to ensure a comfortable and welcoming environment for hotel guests. They play a vital role in maintaining the hotel's cleanliness and guest satisfaction. Key Responsibilities:

1. Room Cleaning:

• Clean and tidy guest rooms in accordance with hotel standards.

• Make beds, change linens, and ensure all surfaces are dusted and sanitized.

• Vacuum and mop floors as needed. 2. Bathroom Maintenance:

• Clean and sanitize bathrooms, including toilets, sinks, showers, and tubs.

• Replace toiletries and towels as necessary. 3. Restocking:

• Ensure all in-room amenities are fully stocked, including soap, shampoo, coffee, and other supplies. 4. Waste Removal:

• Empty trash cans and replace liners.

• Dispose of waste in accordance with hotel policies. 5. Inspection:

• Inspect the room for any maintenance issues or damages, reporting them to the maintenance department. 6. Lost and Found:

• Report any lost items found in guest rooms to the hotel's lost and found department. 7. Room Setup:

• Set up extra beds or cribs in guest rooms as required.

• Ensure that furniture is properly arranged. 8. Customer Service:

• Greet guests in a friendly and courteous manner when encountered.

• Respond to guest requests and concerns promptly and professionally. 9. Safety and Security:

• Follow hotel safety and security procedures, including handling of guest keys and securing guest belongings.

• Report any suspicious activities or safety hazards to the appropriate authorities. 10. Team Collaboration:

• Collaborate with the housekeeping team and other hotel staff to ensure a smooth and efficient operation.

• Sign On Bonus $300

Qualifications

Qualifications:

• High school diploma or equivalent.

• Previous experience in housekeeping or a similar role is often preferred.

• Knowledge of cleaning products and equipment.

• Attention to detail and a strong work ethic.

• Good physical fitness, as the job involves standing for long periods, lifting, and bending.

• Excellent communication and customer service skills. Working Conditions:

• Hotel room attendants often work in shifts and may be required to work on weekends and holidays.

• The work can be physically demanding and may involve lifting, pushing, and carrying heavy objects. A hotel room attendant is a vital part of the guest experience, as a clean and well-maintained room is essential for guest satisfaction and the overall reputation of the hotel.