Cook - Chs Dietary - PRN Days/Eves

SUMMARY Prepares and cooks food for patients, cafeteria and special events as assigned, according to standardized recipes and safe food handling practices. Operates cash register. Performs dishwashing and housekeeping duties in the Dietary Department, as needed.

Service and Quality Standards :

1. Service

Is Customer focused

Anticipates customer needs

Adheres to customer service standards

Is Competent, caring and compassionate

Treats coworkers and customers with dignity and respect

Demonstrates competent, caring and compassionate behavior

to customers and coworkers

2. People

Is conversation conscious

Assures confidentiality of patient and employee information

Is positive in interactions with others

Is courteous and respectful

Promotes a harassment free environment

Inspires the trust of others

Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.

3. Quality

Is excellent in patient care and service

Demonstrates multidisciplinary cooperation

Assists in obtaining excellent satisfaction scores of feedback

Is safety conscious

Demonstrates safety consciousness and supports safety initiatives

Is involved with improvement efforts

Supports performance improvement

Seeks ways to improve systems and services

Shows commitment to improvement efforts

Meets mandatory educational requirements

4. Growth

Is a loyal ambassador

Demonstrates commitment to hospital mission and vision

Is active and involved

Supports hospital initiatives

Champions innovation and supports change

Is a positive role model

Fosters team cooperation

5. Finance

Is a good steward of hospital resources

Develops/uses efficient work methods

Is cost effective

Conserves organizational resources

Job Responsibilities:

Prepares and cooks food, bakery products and garnishes for patients, cafeteria and special events as assigned, according to standardized recipes and safe food handling practices. Utilizes kitchen equipment.

Follows written and verbal instructions.

Serves food in cafeteria as requested by customers.

Apportions and places food servings on plates and trays according to therapeutic diets and patient identification card.

Operates cash register. Collects and gives change to customers.

Washes dishes, equipment, utensils and cleans work and production area.

Collects and places garbage and trash in designated containers.

Records amount and types of special food items served to patients.

Records all substitutions to menu on substitution log.

Records temperature log on food and coolers.

Provide excellent customer service to patients and their families, visitors, and co-workers.

Maintains themselves and their work area in a neat and clean manner.

Promotes and participates in teamwork and flexibility with other Dietary co-workers.

Comply with established hospital policies, procedures, rules and regulations as they relate to:

1. Safety/Risk Management

2. Infection Control

3. Quality Improvement

4. Legal Compliance Plan

5. Code of Conduct

6. HIPAA Program

7. Department Rules and Regulations

Education Requirements and Other Requirements:

High school education or equivalent.

Certification/Licensure :.

State of Illinois Food Service Sanitation Manager Certification

Experience Requirements :

One year cooking experience

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is usually moderate.

Physical Activity:

NA 0-25% 26-75% 76-100%

Lift/Carry 25% X

Push/Pull 25% X

Reach Overhead X

Climb X

Squat/Bend/Kneel X

Sit X

Stand X

Walk/Move About X

The most significant duties have been included in this description. Other duties may be assigned and the hospital has the right to modify this job description as needed to accurately reflect assigned duties.

Authorities for decision making

N/A

Candidate Requirements / Attributes

N/A

Dimension of the Position

N/A

Problem Solving Characteristics

N/A

Demands for Influencing

N/A