Inspector - Cloister Housekeeping (Full-time)

As a Housekeeping Inspector at Sea Island, you deliver extraordinary guest experience every day. You are a gracious ambassador for Sea Island with every interaction. You inspect and assist Housekeeping staff in providing friendly, attentive, and timely service, ensuring impeccable rooms and public areas that always meet our high standards of cleanliness and sanitation. As an Inspector for Housekeeping, you live and share your passion for genuine hospitality in your commitment to enriching lives. You are vital to Sea Island’s culture of delivering meaningful, memorable experiences.

Your key responsibilities include establishing daily projects, conducting daily shift meetings, coaching and training team members. You have a key role in staff development, which includes selection and training of new team members, thoughtfully participating in staff performance rewards and evaluations, and maintaining individual documentation. You train staff to ensure standards are met for proper use of all equipment, materials, and supplies. You inspect and assist the Housekeeping team with special projects such as deep cleanings and special location cleaning. You will thoroughly checking each room and public areas for tidiness and any general maintenance issues and ensuring all are reported and corrected immediately.

Additional activities include conducting daily room audits, maintaining written inspection reports and accurate communication of room status to ensure rooms are ready prior to check-in. You maintain accurate linen inventory and assist with purchasing for some amenities. Your input is valued and encouraged on departmental procedures, standards, and programs, as well as supporting the Housekeeping Manager in meeting departmental safety, staffing and financial goals.

You will learn how to consistently uphold and ensure compliance with departmental procedures, including standards for quality, timing, attendance, appearance. You follow and ensure all Sea Island safety protocols are consistently met. You maintain situational awareness of your surroundings, keeping an eye on all areas for tidiness and any general maintenance issues, ensuring that all are corrected or reported immediately. You are generous with your support and help resolve any service issues that arise in a timely and positive way, following up as needed. You are proactive in aiding when needed and are willing to help with other areas or duties as requested. You are willing and can timely execute other duties as delegated by leadership. You play a key role in the training, development, and lead by example.

Job Requirements:

• Two years or more experience working to high housekeeping standards preferred
• Physical strength and stamina to perform a housekeeping role, maintain on going, prolonged physical activity throughout a scheduled day to include 50+ pounds
• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, stretch, bend, push, pull, and walk for prolonged periods
• Follow and ensure all Sea Island safety protocols, including appropriate use of chemicals, Personal Protective Equipment and Safety Data Sheets
• Possess a valid Georgia driver’s license and maintain all Sea Island driver requirements
• Consistently uphold and ensure your team’s compliance with departmental procedures, including standards for quality, timing, attendance, appearance, and lost/found items
• Timeliness and flexibility–you agree to work a flexible schedule. We work at peak business hours, which for us includes weekends, early mornings, evenings, and holidays