Concessions Cook or Concessions Shift Lead

Join Our Team as a Concessions Cook or Shift Lead!

The City of Missoula Parks & Recreation is looking for enthusiastic and customer-focused individuals to join our concessions team at Splash Montana and Fort Missoula Regional Park! Whether youre preparing food, handling sales, or leading a team, these roles play a key part in delivering a high-quality food experience for our patrons.

If you have a passion for food service, enjoy working in a fast-paced environment, and thrive in a team-oriented setting, we encourage you to apply today!

Applicant screening will begin Wednesday, March 26, 2025 , and will continue until all positions are filled. It is in your best interest to apply soon!

To Apply: All applicants must submit the City of Missoula application.

Resumes will not be reviewed. All details should be entered on the application. CONCESSIONS COOK

• Execute daily food preparation tasks, including morning prep, restocking items, setting up and closure of line items and steam tables.
• Operate various kitchen appliances and handheld equipment, such as: ovens, slicers, and fryers.
• Perform point-of-sale transactions by accepting payment for all food items, while providing in-person customer service to patrons to ensure a positive and welcoming experience.
• Prepare and handle food in accordance with health and safety standards to ensure consistency, accuracy, and quality of each food item.
• Maintain food temperatures, freshness, and proper storage to ensure customers have a safe and enjoyable eating experience.
• Oversee the cleanliness and organization of all concession areas, including outside seating and party areas, by following all SERV Safe Sanitation Guidelines.
• Complete and deliver accurate food orders to patrons.
• Perform other duties, as assigned.

CONCESSIONS SHIFT LEAD

• Lead a team in providing high-quality food service at designated concession facilities to ensure all operations align with company health, safety, and service standards; manage food preparation; maintain an organized and effective working environment.
• Assist with recruitment, training, and evaluating staff.
• Provide support to staff members, while maintaining effective workflows with a focus on speed, quality, and customer service.
• Ensure all daily food preparation needs are met; delegate food preparation tasks to staff members.
• Receive and accurately store food deliveries.
• Ensure opening and closing procedures for all Parks & Recreation facilities comply with the Concessions Training Manual.
• Collaborate with team members to support the creation of new menu items and tournament specials.
• Oversee the cleanliness and organization of concession facilities, adhering to health and safety guidelines; assign deep cleaning tasks, as necessary.
• Ensure all health and safety requirements are met in all concession facilities, according to Servsafe guidelines.
• Perform other duties, as assigned.

• Knowledge of basic point-of-sale and cash handling practices and procedures, with the ability to learn job specific applications and equipment.
• Knowledge of food preparation and sanitation requirements.
• Knowledge of principles and practices of food management, including product specification, recipe nuances, inventory management, equipment maintenance, menus, staff management, training, etc.
• Skill in following oral and written instructions.
• Skill in multitasking in a fast-paced environment, while providing effective customer service.
• Skill in communicating, in person and writing, with the ability to establish and maintain positive effective working relationships with diverse individuals.
• Ability to adapt to challenges quickly and efficiently with minimum supervision, while meeting needs associated in a non-traditional restaurant setting.
• Ability to participate in a customer focused and team-oriented environment, contributing as lead and collaborator, when necessary.
• Ability to work independently with minimal supervision.
• Ability to maintain and exhibit integrity and discretion in handling confidential and sensitive information.
• Ability to maintain and foster a culture of professionalism, adhere to departmental and City standards and specifications, and support a positive team environment.
• Ability to resolve conflicts with facilitating outcomes while maintaining a calm demeanor.
• Ability to learn departmental and City of Missoula practices and procedures.

Working Conditions:

• Positions require the ability to lift 50 lbs. or less.
• Work environment may involve occasional exposure to occupational hazards, biohazards, and physical risks, which require following basic safety precautions.
• Duties may require driving City vehicles to transport youth of all ages to various recreational sites and facilities.
• Positions require schedule flexibility to accommodate opening, closing, and/or weekend shifts.

ALL POSITIONS

• Must be of legal age to perform the duties of the positions.

• ServSafe certification, preferred.

CONCESSIONS COOK

• Any combination of training and experience with concessions or food preparation.

CONCESSIONS SHIFT LEAD

• Any combination of training and experience equivalent to three (3) months of restaurant, concessions management experience, or another relevant field.
• May require a valid Montana drivers license with a verified acceptable driving record, or the ability to obtain within 60 days of hire.