Concierge Assistant | Part-Time | VIP Lounge at Footprint Center
Location
US-AZ-Phoenix
Job ID 2025-22357
Location Name
VIP Lounge at Footprint Center Category Food & Beverage Management Type Regular Part-Time
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
This fine dining concept is hiring experienced Concierge Assistants with strong work ethic to help set and maintain the highest standards of cuisine and professionalism.
This role pays an hourly rate of $25.00-$30.00.
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until June 20, 2025.
About the Venue
The Footprint Center is in the heart of downtown Phoenix, home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts tear round-making it the preeminent destination for sports and entertainment in the southwest.
Responsibilities
Provide exceptional service by welcoming guests, answering inquiries, and addressing any special requests or dietary restrictions.
Handle booking and confirmation of reservations, ensuring optimal seating arrangements and accommodating large groups when possible.
Stay informed about menu items, specials, and wine pairings to offer personalized recommendations.
Assist with planning and coordinating private events or special occasions within the restaurant.
Build and maintain relationships with regular patrons, ensuring a personalized dining experience.
Address any complaints or issues promptly and professionally to maintain guest satisfaction.
Work closely with kitchen staff, servers, and management to ensure seamless service delivery.
Promote special events, seasonal menus, and partnerships to enhance the restaurant's visibility.
Qualifications
Minimum 1-2 years in a management role in the Restaurant/Hospitality Industry.
Culinary certificate or comparable experience working in culinary roles preferred.
Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly preferred.
Proven team player willing to roll up your sleeves and a good leader should be willing and able to do whatever he or she asks of their team.
Must exemplify the highest standards in honesty, integrity, humility and leadership.
Experience managing large scale restaurants a plus.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Location
US-AZ-Phoenix
Job ID 2025-22357
Location Name
VIP Lounge at Footprint Center Category Food & Beverage Management Type Regular Part-Time
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
This fine dining concept is hiring experienced Concierge Assistants with strong work ethic to help set and maintain the highest standards of cuisine and professionalism.
This role pays an hourly rate of $25.00-$30.00.
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until June 20, 2025.
About the Venue
The Footprint Center is in the heart of downtown Phoenix, home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts tear round-making it the preeminent destination for sports and entertainment in the southwest.
Responsibilities
Provide exceptional service by welcoming guests, answering inquiries, and addressing any special requests or dietary restrictions.
Handle booking and confirmation of reservations, ensuring optimal seating arrangements and accommodating large groups when possible.
Stay informed about menu items, specials, and wine pairings to offer personalized recommendations.
Assist with planning and coordinating private events or special occasions within the restaurant.
Build and maintain relationships with regular patrons, ensuring a personalized dining experience.
Address any complaints or issues promptly and professionally to maintain guest satisfaction.
Work closely with kitchen staff, servers, and management to ensure seamless service delivery.
Promote special events, seasonal menus, and partnerships to enhance the restaurant's visibility.
Qualifications
Minimum 1-2 years in a management role in the Restaurant/Hospitality Industry.
Culinary certificate or comparable experience working in culinary roles preferred.
Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly preferred.
Proven team player willing to roll up your sleeves and a good leader should be willing and able to do whatever he or she asks of their team.
Must exemplify the highest standards in honesty, integrity, humility and leadership.
Experience managing large scale restaurants a plus.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Job ID: 470460428
Originally Posted on: 3/24/2025
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