Beverage Server

JOB SUMMARY:

Provides fast,friendly, professional beverage service to Showroom guests

KEY JOB FUNCTIONS :

Utilizes the Spotlight on Service Skills to delight the guest by delivering service with an upbeat & positive attitude and building great relationships

Takes drink orders, communicates with bartender, assists in the preparation of drink, and carries full 15 drink trays on every round to present to guest.

Maintains a clean and stocked workstation in accordance with established health and safety guidelines.

Operates a cash register/POS System, rings proper amount into the register and gives the guest or server the correct change; account for all cash, charge and complimentary sales according to establishment procedure; maintains integrity of all financial controls and responsibilities

Monitors guest consumption of alcohol and intervenes as needed according to guidelines.

Serves as ambassador of goodwill while working and at customer and public relation functions; appears in publicity photos

Provides personalized service using guest name and checks for satisfaction to resolve guest or services issues

EDUCATION and/or EXPERIENCE:

High school diploma preferred

Prefer previous knowledge in Beverage with demonstrated success working in a guest contact position

QUALIFICATIONS:

Literate and fluent in English

Must be 21 years of age

Excellent customer service/communication skills

Available to work required schedule which may include nights, weekends, holidays and overtime as needed

Must meet professional appearance standards as prescribed by company policy.

Must be able to obtain Care Card from approved Care Training provider

PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:

Must be able to respond to visual and oral cues

Must be able to lift and carry a tray up to 20 lbs. for extended periods of time.

Capable of reaching above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend stoop and twist while preparing beverages; stand and walk for up to four hours;

Mobility skills to move quickly and easily around noisy high-volume establishment

Positions that have contact with the public require the ability to work in a noisy
environment and may be exposed to guests who use tobacco products. Also, non-public contact positions may berequired to enter public areas from time to time, in connection with theirduties, and may be subject to the same environment.

Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills,duties, requirements, efforts or working conditions associated with thejob. While this is intended to be an accurate reflection of the currentjob, management reserves the right to revise the current job or to require thatother or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technicaldevelopments).