Bar Porter - Hard Rock Cafe - Part Time

Overview

Barbacks are responsible for keeping the bar stocked and clean while assisting bartenders in providing the necessary support to ensure prompt and friendly service to our guests.

Responsibilities

Maintaining a clean and organized bar. Maintaining proper product pars - through bar pulls & inventories. Stocking liquor, beer, ice, wine and glassware throughout the shift. Properly labeling, dating, covering and refrigerating prepped items in the bar. Performing opening, closing & side duties - setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc. Rotating product to maintain freshness. Putting away liquor/beer orders if applicable. Preparing fruit and making scratch recipes if applicable. Working with a sense of urgency. Approaches guests and welcomes them upon arrival. Assisting in communicating with guests, hosts, servers and other bussers. Ensures ongoing guest satisfaction by assisting with food delivery, pre-bussing as necessary, removing clutter and reacting to guest needs in a timely manner. Respond to guest inquires in a courteous and polite manner. Creating memorable experiences for guests. Entertaining guests to create "Raving Fans." Promptly and professionally handles guest issues and communicates problems and concerns to management.

This job description reflects the position's essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS High School diploma or GED equivalent.

SKILLS Practicing all general safety standards. Performing duties which require bending & reaching

Maintaining a well groomed appearance ("having a plan"). Remaining calm in a hectic, fact paces atmosphere. Demonstrating a high level of organization, attention-to-detail and sense-of-urgency. Displaying a positive and outwardly friendly attitude toward guests.

PHYSICAL DEMANDS Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time. Ability to sit for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds. Ability to turn or twist body parts in a circular motion. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. Ability to travel via auto or airplane for long periods of time.

Additional Details

ADDITIONAL REQUIREMENTS Must be 19 years old to be employed. In some U.S states, a legal minimum age is required to serve food & alcohol (i.e., Nevada is 21 years old) - check with the person interviewing you to ensure you meet those requirements. Follow all food safety & sanitation procedures. In some U.S states, a food safety certification program is requires to be completed before being able to serve food or alcohol, which may include a food handlers card. Following all uniform guidelines. Practicing all safety & sanitation standards. Recycling products, where possible. Maintaining HRC's 5 core Values and Mission Statement.