Houseperson (FT)

Houseperson (FT)

Req #1634

Grand Traverse Resort and Spa, Acme, Michigan, United States of America

Job Description

Posted Tuesday, April 8, 2025 at 10:00 PM

SUMMARY

This position is responsible for maintaining all linen rooms, supplying guests with requested amenities, and maintaining all common guest areas in complexes and assigned outside outlets

ESSENTIAL DUTIES AND RESPONSIBILITIES

Adhere to safety guidelines at all times

Exhibit great customer service to internal and external guests.

Keep all linen rooms properly supplied at all times

Pick up clean linen/terry from the laundry chute rooms as needed and deliver to proper areas

Place clean linen/terry neatly on shelved

Keep linen closets swept, mopped and neatly organized. Remove garbage daily.

Keep elevator rooms neat, organized, swept and cleaned.

Maintain guest elevators throughout the day removing fingerprints and dirt.

Maintain pop/vending machine rooms on the floors for dust and dirt.

Take recycling from the linen rooms down to the hskp office.

Report any engineering issues to the housekeeping office for immediate action.

Clean elevators, empty trash, clean window sills, dust light fixtures, dust registers and thermostat boxes

Pick up all trash from the Room Attendants

Deliver amenities to guests, upon request

Complete all assignments requested of you.

Adhere to proper grooming and dress standards set forth by the Employee Handbook.

Maintain open line of communication with supervisor, fellow housekeepers, and all other departments

Must understand and abide by environmental practices of the resort. (Green mission statement, etc.)

EDUCATION/EXPERIENCE

Housekeeping experience preferred.

OTHER SKILLS AND ABILITIES

Must be positive, upbeat, energetic, team oriented, and professional

SUPERVISORY RESPONSIBILITIES (If applicable)

None

TYPICAL PHYSICAL DEMANDS

Frequently required to use hands to finger, handle, or feel and talk or hear.

Frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. (An average of 20 miles has been walked on a daily basis in this position)

Frequently lift and/or move up to 50 pounds.

Ear pieces must be worn at all times so as to not interfere with our guests' stay.

TYPICAL MENTAL DEMANDS

Perform assigned tasks and meet stressful deadlines

Comprehend and follow instructions

Interact with coworkers in written form

Communicate orally

WORKING CONDITIONS

The noise level in the work environment is usually loud.

COMMENTS

Native American Preference will apply. Must be able to pass a background investigation and Drug Screen as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered an equivalent in lieu of stated minimums require prior approval of the Director of Human Resources.

Job Details

Pay Type

Hourly