Housekeeping Room Attendant

Hotel: Normal Marriott 201 Broadway Ave Normal, IL 61761 Housekeeping Room Attendant Full time Starting Compensation $16.50 Expected Job Closing Date: 2025-06-16 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. Atrium SPIRIT - Where teamwork, passion, & appreciation ignites service excellence. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. Career Growth & Learning - 40% of our management hires are internal promotions! Invest in Your Future - 401(k) plan with company match. Comprehensive Health Coverage - Medical, dental, and vision insurance options. Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. Job Description Location: Bloomington-Normal Marriott Hotel & Conference Center Reports to: Director of Housekeeping Hours: Full-time, mornings/afternoons, hours vary depending on business needs Pay: Starting $16.50/hr Come join our team! Are you an organized and dependable professional seeking to work with a team to create a memorable experience for guests? We would love to have you join our housekeeping team here at the Normal Marriott as a Room Attendant! The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our housekeeping team. Company Overview Atrium Hospitality is an innovative hotel management company that goes above and beyond, showcasing our unique Atrium SPIRIT! We are passionate about making a positive impact in the lives of our guests, our associates, and our local communities. Our vibrant team of purpose-driven hospitality enthusiasts is dedicated to embracing individual strengths, nurturing personal ambitions, and inspiring professional opportunities. We manage an award-winning diverse collection of both independent hotels and well-respected brands across the country. A career with us is a boundless journey enriched by appreciation, teamwork, and travel incentives! Our valued associates are part of an extended family, united in the shared pursuit of service excellence. We are Atrium Proud! Responsibilities Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to: Removal of all used and unused linen/terry from room Disinfect all high touch surfaces and unused amenities Clean bathrooms Clean glass and mirrors, dust and polish furniture and equipment Replace burned out light bulbs Remake beds with clean linens Replenish supplies such as drinking glasses, writing supplies and bathroom supplies Empty wastebaskets and transport other trash and waste to disposal areas Clean rugs, carpets upholstered furniture and draperies; Ensure usage of approved cleaning chemicals; Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies; Maintain cleanliness and organization in all work areas; Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required; Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen; Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order; Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines; May be required to train newly hired associates and support on-going performance development; Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable; Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor; Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and Any and all other work as required to complete the primary purpose of the position. Requirements Housekeeping experience desirable Engaging and friendly personality Ability to communicate effectively Good time management skills Capable of working on feet for an extended period Ability to perform the following tasks: Move, traverse, and position self to reach corners on floors and high places Observe conditions, detect odors, and navigate carts weighing up to 100 lbs in tight spaces Operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters Lift, carry, and position loads of at least 25lbs Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: Service We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. Perseverance We will be better today than we were yesterday. Inclusion We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. Respect We treat others the way we would like to be treated. Innovation We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. Teamwork Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. Come grow with us!