Program Technician I - Receptionist - Human Resources

General Description Performs receptionist duties and provides general clerical assistance to the Department of Human Resources and central office. Performs moderately complex work under immediate supervision and requires coordination with others as necessary. Frequent contacts are made within and outside the organization.

Essential Job Functions:

• Answers general information line for the Superintendent.

• Screen visitors and telephone calls, responding to general inquiries and problem solving.

• Directs calls to others as appropriate.

• Performs general clerical assistance including word processing, copying, collation, filing, sorting and distributing mail.

• Assists applicants with the online application process.

• Completes employment verifications.

• Maintains records and prepares reports as assigned.

• May perform other duties as assigned.

Budgetary Responsibility : N/A

Report Preparation :

Prepares a variety of ad-hoc reports as requested.

Equipment Operation :

Personal Computer and general office equipment.

Contacts :

CCPS Staff, general public daily to obtain and provide information.

Work Direction : N/A

Supervision : N/A

Decision Making :

Work is performed independently under the direction of the supervisor. Supervisor is consulted in unusual situations.

Formal Policy-Setting Responsibilities :

N/A

Physical Demands :

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . While performing the duties of this job, the employee is regularly required to use hands to lift, support, handle or feel objects, tools, equipment and/or controls; reach with hands and arms; and talk and hear. The employee is occasionally required to stand, walk, sit, climb or balance and stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, depth perception and the ability to adjust focus.

Work Environment :

The employee regularly works in an office setting. The noise level is usually quiet to moderate.

Qualifications

Working knowledge of office practices, procedures, currently used office equipment, standard English grammar, punctuation and basic computational arithmetic. Working skill in the use of a personal computer and word processing software (Google, Word, Excel, Access and Power Point). Some knowledge about the school division and community. Demonstrated ability to collect, assemble and organize information. Demonstrate ability to interpret and follow oral and written instructions and to communicate effectively both orally and in writing. Demonstrated ability to perform multiple tasks in a fast-paced environment within deadlines. Demonstrated ability to build effective working relationships with all levels of the organization and the public.

Requirements

General office experience involving the performance of clerical tasks; or any equivalent combination of experience and training, which would provide the required knowledge, skills and abilities. Fluency in English and Spanish preferred.

Applicants considered for employment must successfully complete the following background investigations/tests:

• Federal Bureau of Investigation (FBI) Criminal History Investigation
• State Police Criminal History Investigation
• Child Protective Services (CPS) Investigation
• Tuberculosis Screening
• Skills Assessment

Chesterfield County Public Schools assures Equal Employment Opportunities for employees as required by Federal and State Orders and Laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. This job description is intended to accurately reflect the position activities and requirements. However, administration reserves the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position and does not imply an employment contract.