Bellperson

As a Bellperson at our resort, you are often the first and last impression of the guest experience. Youll warmly greet guests upon arrival, assist with luggage, provide helpful resort and local area information, and ensure each interaction is efficient, courteous, and memorable. This is a guest-facing role that requires professionalism, a positive attitude, and a proactive approach to service. Ideal for someone who enjoys being on their feet, helping people, and creating unforgettable welcomes and farewells. Pay Rate $17.25 #towncountrysd

• Greet guests with warmth and enthusiasm upon arrival and departure

• Assist guests with loading, unloading, and transporting luggage to/from guest rooms

• Escort guests to rooms while explaining resort amenities, services, and offerings

• Provide directions and general resort/local information as needed

• Assist with valet coordination, taxi requests, and special guest needs

• Maintain cleanliness and organization of bell carts, lobby, and entrance areas

• Deliver packages, amenities, messages, or items to guest rooms

• Support front desk, valet, and concierge teams during high-volume periods

• Handle guest requests professionally and resolve issues or refer as needed

• Perform other duties as assigned by leadership

• Previous hospitality or customer service experience preferred

• Exceptional communication and interpersonal skills

• Friendly, outgoing personality with a guest-first attitude

• Ability to work independently and as part of a team

• Must have open availability, including weekends, evenings, and holidays

• Valid drivers license preferred for valet backup (if required by property)

• Must be able to stand and walk for extended periods (up to 8+ hours)

• Must be able to lift, carry, and push/pull luggage up to 75 lbs

• Frequent bending, reaching, kneeling, and climbing stairs

• Comfortable working in both indoor and outdoor conditions

• Must be able to move quickly and safely through large resort property