Customer Service Specialist

Our client, a leading organization in the education sector, is seeking a Customer Service Specialist to join their team. As a Customer Service Specialist, you will be part of the customer support department, assisting Florida high school and college students with inquiries regarding scholarships and grants. The ideal candidate will have excellent communication skills, the ability to remain calm under pressure, and a strong comfort level with technology, which will align successfully in the organization.

Job Title: Customer Service Specialist
Location: Tallahassee, FL
Shift: M-F 8am-5p
Pay Range: $13.00hr

What's the Job?

• Answer calls from Florida high school and college students regarding scholarships and grants.
• Provide accurate information and guidance to students in a friendly and professional manner.
• Assist in resolving customer inquiries and concerns effectively.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.

What's Needed?

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers and various software applications.
• Experience in customer support is a plus.
• Must be able to pass a Level 2 background check.

What's in it for me?

• Gain valuable experience in a customer service environment
• Health, dental, and vision insurance options
• 401(k) retirement plan with company match
• Free educational trainings

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.