Housekeeping Personnel (Beach Club - Full Time)

Basic Job Function:
Keep the Beach Club in a presentable, clean, tidy and safe atmosphere. To perform housekeeping duties assigned by Supervisor. Promote the Sea Island legacy of warm genuine hospitality while upholding and ensuring compliance with all company and departmental policies and procedures.

Minimum Requirements:
• Previous experience in housekeeping or janitorial services
• High School Diploma or equivalent credentials
• Excellent communication skills, both written and verbal
• Valid Georgia Driver’s License
• Company policy requires that one must be 21 years of ago or older to drive a company vehicle and pass a yearly Motor Vehicle Report (MVR) review
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities:
• Completely clean and maintain the Beach Club facility:
o Clean bathrooms
o Dust
o Replenish all paper items
o Clean all glass and mirrors
o Replace burned out light bulbs
o Empty and clean ash trays
o Empty waste baskets, clean them and line them properly
o Vacuum/Sweep/Mop all rooms daily
o Spot clean carpet when necessary
o Re-supply guest amenities
o Clean windows
o Maintain cleanness of doors, chandeliers and other lighting as needed
• Perform deep cleaning as instructed by Supervisor
• Perform those tasks which are assigned by the daily housekeeping sheet
• Use cleaning chemicals in consistent, conservative manner in order to maximize productivity
• Learn the names and personally recognize our regular Guests and Members
• Record and bill orders accurately into the register system and process payments using guest/member cards in accordance with accounting procedures
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
• Maintains cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attends all scheduled employee meetings and brings suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership

Physical Requirements:
• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
• If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
• Ability to perform repetitive tasks with accuracy
• Ability to lift, carry, pull and push up to 50 lbs repeatedly throughout a shift
• Ability to read, write and communicate effectively in English, both written and verbal
• May be exposed to mechanical, electrical, chemical and fume hazards
• No visible tattoos, visible body piercing or unnatural hair color or hairstyles per company grooming standards