Receptionist
MHA SPEAKOUT SPEAKUP - Spokane, WA
Posted: 5/16/2025 - Expires: 8/14/2025
Job ID: 289155804
Job Description
A Community Resource Receptionist, as the first point of contact, greets visitors, answers phones, and provides information about available community resources. They may also assist with intakes, coordinate entry into programs, and manage client information.
Greeting Visitors and Clients:
Providing a warm and professional welcome to all visitors, both in person and over the phone.
Answering Phone Calls:
Managing incoming calls, screening, and routing them appropriately.
Providing Information:
Offering accurate information about community resources, programs, and services.
Intake and Assessment:
Assisting with intakes, screening potential clients, and gathering necessary information.
Coordinating Entry:
Working with clients to navigate and access various community resources and programs.
Administrative Support:
Performing general administrative tasks like filing, copying, and managing client files.
Maintaining a Professional Environment:
Ensuring a clean and organized reception area.
Trauma-Informed Communication:
Utilizing trauma-informed communication and de-escalation strategies when interacting with clients, especially those experiencing homelessness or other crises.
Additional Skills and Qualities:
Strong Customer Service Skills: Demonstrating a friendly, helpful, and patient demeanor.
Excellent Communication Skills: Both verbal and written, with the ability to effectively convey information to diverse audiences.
Problem-Solving Skills: Being able to assist clients with challenges and find solutions.
Non-Judgmental Approach: Being able to work with diverse individuals, including those experiencing homelessness, without judgment.
Ability to Work in a Fast-Paced Environment: Being able to handle multiple tasks and prioritize effectively.
Familiarity with Community Resources: Having a strong understanding of local resources and services
Job Summary
Company Details
Company
MHA SPEAKOUT SPEAKUP
Industry
All Other Support Services
Job Information
Location
Spokane, WA
Website
Job Type
Part Time Employee
Experience
5+ to 7 Years
Career Level
Experienced (Non-Manager)
Education Level
High School or equivalent
Job Position
1 Position(s) Open
Salary/Wage
$18.50 - $22.00 /hour
Duration
Over 150 Days
Additional Information
Job Shift
Weekdays
Age Requirement
30
Other-Specify in Job Details
Testing Required
Drug testing/screening
Background checks
Reference checks
Federal Contractor
No
Affirmative Action Plan
No
MHA SPEAKOUT SPEAKUP - Spokane, WA
Posted: 5/16/2025 - Expires: 8/14/2025
Job ID: 289155804
Job Description
A Community Resource Receptionist, as the first point of contact, greets visitors, answers phones, and provides information about available community resources. They may also assist with intakes, coordinate entry into programs, and manage client information.
Greeting Visitors and Clients:
Providing a warm and professional welcome to all visitors, both in person and over the phone.
Answering Phone Calls:
Managing incoming calls, screening, and routing them appropriately.
Providing Information:
Offering accurate information about community resources, programs, and services.
Intake and Assessment:
Assisting with intakes, screening potential clients, and gathering necessary information.
Coordinating Entry:
Working with clients to navigate and access various community resources and programs.
Administrative Support:
Performing general administrative tasks like filing, copying, and managing client files.
Maintaining a Professional Environment:
Ensuring a clean and organized reception area.
Trauma-Informed Communication:
Utilizing trauma-informed communication and de-escalation strategies when interacting with clients, especially those experiencing homelessness or other crises.
Additional Skills and Qualities:
Strong Customer Service Skills: Demonstrating a friendly, helpful, and patient demeanor.
Excellent Communication Skills: Both verbal and written, with the ability to effectively convey information to diverse audiences.
Problem-Solving Skills: Being able to assist clients with challenges and find solutions.
Non-Judgmental Approach: Being able to work with diverse individuals, including those experiencing homelessness, without judgment.
Ability to Work in a Fast-Paced Environment: Being able to handle multiple tasks and prioritize effectively.
Familiarity with Community Resources: Having a strong understanding of local resources and services
Job Summary
Company Details
Company
MHA SPEAKOUT SPEAKUP
Industry
All Other Support Services
Job Information
Location
Spokane, WA
Website
Job Type
Part Time Employee
Experience
5+ to 7 Years
Career Level
Experienced (Non-Manager)
Education Level
High School or equivalent
Job Position
1 Position(s) Open
Salary/Wage
$18.50 - $22.00 /hour
Duration
Over 150 Days
Additional Information
Job Shift
Weekdays
Age Requirement
30
Other-Specify in Job Details
Testing Required
Drug testing/screening
Background checks
Reference checks
Federal Contractor
No
Affirmative Action Plan
No
Job ID: 477580522
Originally Posted on: 5/18/2025
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