Lead Server for Birdies

Lead Server for Birdies

Full Time

Palm Beach Gardens, FL, US

2 days ago

Requisition ID: 1156

Summary: Lead Server is responsible for assisting in directing and organizing the activities and services of the activities and services of the department.

Essential Job Functions: Include the following. Other duties may be assigned.

Conducting regular inspections of the restaurant to determine whether proper standards of hygiene and sanitation are maintained.

Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally.

Maintain quality control for all food served.

Supports and supervises the other servers

Responsible for supervision of short- and long-term planning of Outlets.

Lead and coach the team towards achieving Championship guest service and employee satisfaction results

Full understanding of Associate engagement and accountability

Plan, coordinate & manage special events and holiday functions

Ability to take the initiative to run the outlets as a free-standing entity

Must be able to work a flexible schedule including day/night shifts, weekends and holidays

Qualification Requirements:

A true desire to understand and anticipate the needs of others in a fast-paced multi-outlet environment

Must be proficient in general computer knowledge, including a working knowledge of point of sale systems (Micros)

Candidates should be extremely detail oriented and organized

Candidates should possess proven leadership skills

Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits and beer

Hotel experience with operating multiple Outlets and Bars and a thorough understanding of restaurant service

Education and Experience: High school diploma or equivalent. Two years high volume serving/food & beverage supervisor experience and one-year resort or country club experience required.

Language Skills: Ability to read all menus and promotions. Excellent verbal and written communication skills.

Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to manage multiple tasks effectively.

Physical Demands: While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 50 pounds.

Work Environment: The employee must be able to withstand temperature changes from kitchen to dining room.