Maintenance and Groundskeeper

Callaway Resort & Gardens (CRG) is an iconic 2,500-acre resort destination featuring a variety of lodging choices, unique garden attractions, seasonal special events, 36 holes of golf, fishing, biking trails, and residences. Located in scenic and historic Pine Mountain, Georgia, Callaway reflects the dream of its founder Cason Callaway 75 years ago. Currently CRG is part of Herschend Enterprises, Resort and Lodging Division, as part of a family of companies focused on family entertainment. For over seven decades Herschend Enterprises has operated with the purpose of bringing families closer together by Creating Memories Worth Repeating. Herschend Enterprises is considered the largest family-owned themed attractions corporation. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

ESSENTIAL DUTIES & REPONSIBILITIES

Oversight and management of Resort Horticulture, Gardens Horticulture, Forestry and Arborist

Coach and develop 3 direct report managers

Promote and encourage productivity

Special event planning, design and execution while managing all project deliverables within time limits.

Conduct market research, gather information, and negotiate contracts.

Work alongside team members and lead by example to build trust

Operate equipment such as chainsaws, skid steers, tractors, mowers

Provide required training including OSHA, WIP, etc.

Attend management meetings

Act as Manager on Duty on a rotational basis

Work with Director of Operations to create annual budget

Maintain working relationship with the Lake Management/Lake Maintenance company

Assist with dam inspections

Remain "weather-aware" to ensure preparation for inclement weather

Provide emergency response for storm damage affecting Callaway property or roadways

Instill the importance of operating machinery in accordance with expected use

Ensure team members operate in a safe, professional manner

All other duties as specified during staff training and onboarding.

• Management reserves the right to change and/or add to these duties at any time.

EXPERIENCE

• 4+ years in a management or leadership position
• Planning/project management experience
• Financial acumen/experience creating a labor & materials budget
• Bachelor's degree in related field required

SKILLS & QUALIFICATIONS

• Excellent communication and people skills.
• Demonstrated ability to build and maintain effective relationships at all levels of the organization.
• Proven track record of driving initiatives and achieving results.
• Ability to thrive in a fast-paced, dynamic, and customer-focused environment.
• Availability to work evenings, weekends and holidays as needed.
• Must reflect the Callaway Resort and Gardens image by being genuinely friendly and caring and by taking pride in their work.
• Must be self-motivated and disciplined.
• Must be able to prioritize and complete work assignments on a timely basis
• Must display and live out Lead with Love qualities by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
• Must be committed to continuous improvement.
• Must have good verbal and written communication skills in order to interact with colleagues and Hosts.
• Must promote and support a "team" work environment by cooperating and helping co-workers.
• Must adapt to changes easily.
• Must enjoy a fast-paced, dynamic environment.
• Must show appreciation to others.
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines.
• Must be able to utilize effective communication, problem solving, conflict management and people skills.
• Must reflect Callaway Resort and Gardens core values through the lens of dignity and respect.
• Must be able to utilize flex leadership and empowerment skills.
• Able to collaborate with other leaders, departments and properties for best practices and decisions.

WORK ENVIRONMENT

• Ability to stand for long periods of time, and work outside in extreme weather conditions such as, but not limited to, heat, cold, rain, wind.
• Must be able to work weekends and all major holidays.
• Able to lift at least 50 lbs.
• Able to hear, see and speak.
• Able to speak, read and write in English.
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
• Must have manual dexterity necessary to complete all job duties.
• Able to sit and/or stand for long/short periods.
• Must have professional appearance with good personal hygiene.
• Able to comprehend instructions and retain information.
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
• Daily exposure to PC.