PRN Registration Clerk

Hiring for PRN registration clerk at Methodist McKinney Hospital

Since opening our doors in February 2010, Methodist McKinney Hospital has had one primary objective – to consistently raise the bar and set a new standard in the healthcare industry. Home to an award-winning preferred physician network, top of the line staff and a positive workplace culture we are proud to become the trusted “healthcare family” for patients and physicians in our community. The 200+ expert physicians at Methodist McKinney Hospital cover a broad range of specialties.

Registration Clerk duties:

• Greets patients/ families promptly and courteously as the patient arrives at the facility.
• Answers the telephone, provides requested information or takes messages, and directs caller to the appropriate personnel.
• Provides interpretation of forms to be signed upon admission including patient rights and living will questions.
• Reviews all patient forms for completeness, accuracy, and appropriate signatures.
• Obtains and enters new patient demographics and updates patient information, as necessary, in the computer system to maintain accuracy for billing.
• Collects deposits and/or co-pays according to established guidelines.
• Practices caution and uses good judgment in relaying messages and giving information to patients, families, and visitors.
• Directs any patient, family, or visitor complaints to the appropriate person for prompt resolution.
• Maintains a clean and orderly waiting room.
• Performs a variety of clerical duties.
• Utilize concepts of age/ developmental stages in interactions with patients and families.

Qualifications:

• minimum 2 years experience in healthcare setting
• HS diploma or equivalent
• Demonstrated knowledge of and skill in oral communication, written communication, customer service, interpersonal relations, detail oriented, problem solving, adaptability, teamwork, conflict resolution, systems thinking, prioritization & multi-tasking
• Demonstrated knowledge of and skill in oral communication, written communication, interpersonal relations, customer service, and multi-tasking