Resident Concierge

Resident Concierge

Market Leading Wages, excellent staffing ratios and NO weekend requirements!!

Unmatched care environment! Enjoy one of the best employee-to-bed ratios in the industry, ensuring manageable workloads and optimal patient care - Join us today!

As the Resident Concierge, you -

• Answers phone calls and greets people entering the establishment, communicates with residents, family members, or individuals to answer questions or direct their inquiry to the proper personnel.
• Responds to inquiries from families, hospital discharge planners, and other referral sources by providing information about the facility, including tours.
• Communicates effectively with prospective residents, families, coworkers and the public for accurate and timely information.
• Explains policies, procedures and services to potential referrals and new admissions using medical and administrative knowledge.
• Works closely with the Admissions Coordinator to assist with assigned admission and discharge tasks and duties as assigned.

Benefits and Perks -

• Industry-Leading Pay - We offer top-tier wages in the long-term care market to attract and retain the best talent
• Comprehensive Benefits - Enjoy a full benefits package including health and supplemental coverage options
• Retirement Savings with Employer Match - Plan for your future with our 4030B) and company contributions
• Tuition Reimbursement - Invest in your growth with support for continuing education
• Paid Time Off & Holidays - Generous PTO and holiday pay to support work-life balance

Education / Experience -

• High school graduate or General Education Degree (GED) required.
• Previous customer service experience, excellent communication and organizational skills strongly preferred.
• Previous long-term care experience or experience working in the medical field preferred.
• Must have basic Microsoft Windows, Word, and Excel knowledge.