Front Desk Agent Carnegie House State College

State College, PA

1 DAYS AGO

21435833

Summary

State College, PA

Competitive Salary

1 Years Experience

High school graduate or equivalency certificate (GED)

No Commisssion

40.00 hours per week / Day Shift /Full-Time

Description

ABOUT THE TEAM Shaner Hotels has an amazing opportunity as our newest addition to our portfolio, Carnegie House, located in State College, PA. From the website: Travelers seeking a serene retreat just minutes from the dynamic community of State College, Pennsylvania, will find Carnegie House an intimate gem of exquisite hospitality. Our 21-room boutique inn welcomes you in the finest traditions of European country manors, offering luxurious yet relaxed lodging with premier amenities, the finest dining and magnificent scenery to ensure an exceptional stay. The guiding principle of Carnegie House is Ceud Mile Failte, Scottish Gaelic for "One Hundred Thousand Welcomes," and in that spirit we strive to offer our esteemed guests an impeccable hospitality experience. We are always eager to meet talented service professionals who wish to join our valued team. ABOUT US Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com! JOB DESCRIPTION Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with To view the full job description please use the link below.