Host Person - Full Service Restaurant 1

  • Hotel Queen Mary
  • Long Beach, California
  • Full Time
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Host Person - Full Service Restaurant 1

Hotel Queen Mary

1126 Queens Highway

Long Beach, CA 90802

250 Room Hotel

Managed By Evolution Hospitality

Compensation: $20.03 per hour, Full-Time

The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

Qualifications

High School diploma and/or experience in a hotel or a related field preferred.

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must be able to multi task.

Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.

Must routinely meet deadlines.

Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.

Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

Must be able to work with and understand financial information and data, and basic arithmetic functions.

Responsibilities

Approach all encounters with guests and employees in a friendly, service oriented manner.

Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working (per brand standards).

Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.

Maintain a friendly and warm demeanor at all times.

Comply with certification requirements as required for position to include Food Handlers , Alcohol Awareness, Safety, etc

Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees.

Greet and seat guests at appropriate tables in a timely manner.

Be attentive of guests' needs assist in providing a pleasant dining experience.

Assist cashier in collection of money or credit cards from guests and servers as needed.

Know how to prepare cashier report at the end of the shift.

Pay out servers' and service attendants' tips if appropriate.

Know how to properly take reservations for outlets.

Ensure quality control of menus with regard to cleanliness and appearance.

Perform opening and closing duties according to established side work checklist.

Ability to answer the telephone according to standards.

Have a complete knowledge of standards of service for receiving a room service order.

Have a thorough knowledge of menus and current specials in all applicable departments.

Assist servers and cashiers in the servicing of guests as needed.

Know and understand the state liquor laws.

Perform other duties as requested by management.

Attend meetings/training as required by management.

Interact and occasionally have unsupervised contact with guests and/or colleagues

Maintain a high level of trust and responsibility

Represent the company with certain level of reputation and good character as well as exercise sound judgement

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

Now offering Daily Pay! Ask your Recruiter for more details

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Property Information About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Application deadline for Colorado positions:

Posted May 19, 2025

13

Hotel Queen Mary

WELCOME TO THE QUEEN MARY!

Once a world-class ocean liner, the Queen Mary Hotel offers guests unique accommodations and a wide array of attractions that simply cannot be found anywhere else.

UNIQUE LONG BEACH HOTEL ACCOMMODATIONS

Whether it's the authentic polished wood paneling, the original 1930s artwork, the Art Deco style or the operable porthole(s), there's no question that the Queen Mary Hotel is unlike any other Southern California hotel. Each stateroom is unique with its own personality and offers a real glimpse into what transatlantic travel was like during the 30's, 40's and 50's. With an impressive history and tradition of excellence, the Queen Mary Hotel is more than a place to rest one's head - it's an entire experience.

THE QUEEN MARY EXPERIENCE

From historic tours, to paranormal attractions, shops, spa and various events, there are a wide variety of things to do and see while aboard the ship. We hope you enjoy your stay aboard the Queen Mary and take advantage of all the wonderful sites, sounds and tastes, the ship has to offer.
Job ID: 478106146
Originally Posted on: 5/22/2025

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