Medical Office Receptionist

Medical Office Receptionist Location: Bethesda, MD (downtown) Salary: $25.00 hour range Job Description: Our medical practice focusing on advanced dermatological care, aesthetic treatments, and vein-related is seeking a professional and detail-oriented Medical Office Receptionist to join our team. This role is essential to maintaining a welcoming environment for our patients and ensuring the smooth operation of our office. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to manage multiple responsibilities in a fast-paced medical setting. Responsibilities: Greet patients and visitors warmly, ensuring a positive and professional first impression. Answer and direct phone calls efficiently, providing exceptional customer service to all inquiries. Schedule and confirm patient appointments, ensuring optimal use of office resources. Maintain a clean, organized, and professional office environment. Assist with accounts receivable tasks, including billing for private, self-pay, insurance, and Medicare. Process payments and resolve patient billing inquiries in a timely and accurate manner. Support the use and maintenance of the EMA electronic health record (EHR) system, ensuring accurate patient information and compliance with HIPAA standards. Coordinate with medical staff to ensure patient records and billing are current and accurate. Handle insurance verifications, pre-authorizations, and claims submissions as needed. Perform general administrative tasks such as filing, scanning, and managing correspondence. Qualifications: Previous experience in a medical office setting is highly preferred. Familiarity with accounts receivable, medical billing (including private, self-pay, insurance, and Medicare). Proficiency with EMA electronic health record (EHR) system (or similar systems). Strong organizational and multitasking skills. Excellent interpersonal and communication abilities. Knowledge of medical terminology is a plus. High school diploma or equivalent required; additional education or certifications in medical administration is a plus.