Summary Statement:
The Model Bus Runner is the backbone in a quick and fast paced lounge/bar environment and contributes to the success of the restaurant. The Model Bus Runner will assist and support both front of house and back of house.
Primary Job Duties: – Includes but is not limited to:
- Greet and welcome all guests in a professional manner.
- Maintain table cleanliness by removing finished courses and replenishing cutlery, when needed.
- Assist in the delivery of food and beverage to support Cocktail Server.
- Respond to guest inquiries and requests in a timely fashion.
- Restock all required supplies and prepare venue table settings.
- Deliver beverages, including alcoholic options to guests.
- Maintain a clean, sanitized and organized work area.
- Rotate to other Food & Beverage outlets/venues, as necessary.
- Ensure all Resorts World core values and property and department standards are implemented and applied.
- Obtain and maintain position-specific licensing.
- Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
- Other duties as assigned.
Competencies: Includes but is not limited to:
- Ability to work varied shifts, including nights, weekends and holidays.
- Ability to effectively communicate in English.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
- At least 21 years of age.
Preferred :
- Previous Food & Beverage experience.
- Previous experience in a large, luxury resort setting.
Minimum Education and Experience:
- High School diploma or equivalent.
- At least six months of customer service experience.
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States.
- Ability to obtain the following:
- Alcohol Awareness Card
- Food Handling Card
- Culinary Union Referral
Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
- Prolonged sitting/standing.
- Bending and reaching.
- Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs.
- Eye/hand coordination.
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.