Room Attendant - Housekeeping

About UsCome join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.OverviewClean to Marriott Westin Standards and provide excellence in cleaning and care for our guest rooms and public spaces. Ensure a safe and clean experience for hotel guests, associates, and vendors at all times.ESSENTIAL DUTIES AND RESPONSIBILITIESThe following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation:* Provide excellence in service to our guests and colleagues excelling to the Marriott cleaning standards here at The Westin Cleveland.* Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.* Adhere to cleaning procedures and instructions for use of cleaning agents.* Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.* Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.* Push and pull vacuum throughout the entire room and empty trash.* Replenish amenities, linens, and supplies in guest room.* Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.* Take pride in your work and excel during inspections.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.Qualifications and SkillsKnowledge, Skills and AbilitiesAbility to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.Effective verbal and written communication skills.Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.CompensationSalary Range: $15.20 - $15.20 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? NoBenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physica