POSITION RESPONSIBILITY : This is one of the most important and customer sensitive positions in the Service Department. This position requires excellent customer handling skills because most of the workday will be spent in direct contact with clients.
ESSENTIAL DUTIES AND TASKS
- To model by example the Companys mission statement by being an empowered, passionate and positive associate who provides exceptional personalized service to the Companys guests and community. To live by the Standards of Excellence set forth by Dimmitt Automotive Group.
- Greet customers as they arrive in the service drive and inform the corresponding service advisor of their arrival
- Ensure a clean environment for customers to enjoy
- Transport clients to and from their requested destinations in a prompt and polite manner.
- Always open and close car doors for the client.
- Complete a log at the time of delivery and request customer's signature.
- Keep courtesy car neat & clean at all times.
- Always advise the Scheduling Coordinator of your location.
- Turn in all paperwork and keys nightly to the Scheduling Coordinator.
- Help maintain the professional appearance of the service department.
- Be responsible for the basic upkeep of the van: check oil with each fill-up, ensure that the van is lubricated the first week of each month, and get annual state safety inspections before they are due.
- Secure car on premises, usually inside the shop, before leaving for the day.
- Assist Service Advisors in the Service Aisle as needed such as tagging and moving vehicles or answering telephones or greeting customers.
- Must follow Company safety policies and practices, and immediately report any and all accidents to a Manager or Supervisor.
- Closely follow delivery schedules and delivery area guidelines.
- Other duties as assigned by management.
JOB REQUIREMENTS : Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform duties proficiently.
Ability to:
- Create and maintain a safe work environment by abiding to and enforcing all safety regulations and practices found in the Companys Safety Program.
- Create a safe work environment where everyone is treated with dignity, compassion and respect.
- Provide superior quality service to internal and external customers.
- Be an effective team member who is innovative, proactive and focused on quality improvements.
- Work effectively with staff, customers and all levels of management.
- Present a positive and professional image to customers, staff and vendors.
- Ability to read and comprehend instructions and information.
- Communicate both in writing and in person.
- Show professional approach towards customers, co-workers and public at large.
- Demonstrates adherence to company procedures.
QUALIFICATIONS:
High School diploma or the equivalent
Valid in-state Driver's license and good driving record
Relevant work experience preferred
Excellent work history
ENVIRONMENT/PHISICAL DEMANDS OF POSITION:
This is physically demanding position. Will drive company-provided vehicles six to eight hours per shift. Will bend, stoop and reach as necessary in filing.
ENVIRONMENTAL CONDITIONS:
Will be exposed to noise, dust, exhaust fumes, and other hazardous and non-hazardous materials. Will be required to wear dealership-provided uniform at all times.
Company DescriptionDimmitt has served the Florida Gulf Coast for over 100 years building generations of loyal customers and associates that have helped us get where we are today. Legacy, history, and lifestyle automotive are ingrained into the Dimmitt name, and Richard Dimmitt has proudly represented the family with an area network of dealerships spanning from Crystal River in the north, to St. Petersburg and Sarasota in the south. Join us today and let Dimmitt be the key to your success!
BenefitsGroup Benefits eligibility for full-time associates is 1st of month after 60 days. The plan includes:
- Medical
- Health Savings Account
- Telehealth
- Dental
- Vision
- Basic Group Life and AD&D Employer Provided
- Voluntary Life Insurance Employee / Spouse / Child(ren)
- Long Term Disability
- Short Term Disability
- Accident/Critical Illness
- 401(K) - 3% Company Match on First Day of Enrollment / 10% vested after 1 year and 100% vested after 2 years
Wait, theres more!
- Employee Assistance Program
- Paid Holidays
- Paid Vacation
- Associate Discounts on Vehicle Purchases, Parts, and Service