Receptionist - Endocrinology

Christie Clinic's department of Endocrinology is seeking a full-time Receptionist from Monday-Friday 8:00am-5:00pm at Christie Clinic on Windsor in Champaign.

Duties include answering incoming phone calls, scheduling appointments and tests, and assisting with the checkout or rescheduling process. The receptionist will also serve as a liaison between patient and medical support staff.

High School diploma or equivalent is required.

JOB DUTIES: (This list may not include all of the duties assigned.)

• Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service.
• Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.
• Schedule tests per physician’s order for patients
• Prepares information requested by provider for patient visits
• Verify and update necessary demographic information.
• Maintain provider schedules.
• Keep a neat and orderly work and lobby area.
• Maintain relevant office supplies for department effectiveness.
• Assists with EMR worklists as directed by coordinator.
• Enters and ties referral process within EMR.
• Perform related work as required.

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 50 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in the reception area and involves frequent contact with patients as well as exposure to communicable illnesses. Requirements may include working irregular hours.

PAY AND BENEFITS:

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.

We also offer a substantial benefits package, including:

· Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)

· Dependent Care Flexible Spending Account

· 401k Plan

· Medical Flexible Spending Account

· Health Insurance

· Group Term Life Insurance

· Dental Insurance

· Identity Theft Protection

· Vision Insurance

· Long Term Disability

· Accidental Death & Dismemberment Insurance