Office Receptionist, Orthopedic Care

  • Trinity Health
  • Davenport, Iowa
  • Full Time
Employment Type: Full time Shift: Day Shift Description:

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Join the MercyOne Family! We are looking to hire an Office Receptionist

As an Office Receptionist at MercyOne, you will be responsible for coordinating all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous manner, obtaining accurate patient demographics and insurance information and obtaining all necessary consents. Serves as the initial point of contact for patients coming into the clinics. Ability to explain patient account charges, insurance verification and data entry for patient charges. Greets, instructs, directs and schedules all patients and visitors. Transfers incoming phone calls to appropriate clinic staff and physicians. Serves as a liaison between patient and medical support staff including organizing and coordinating request to Providers inbox and completing medical records request.

Position Title: Office Receptionist
Department: Orthopedic Care

Schedule:

  • Full time 1.0 (40 hours per week)

  • Day Shift 8am - 5pm M-F

General Requirements

  • Training Preferred: Effective communication skills, medical terminology

  • Special Training: Basic Life Support; Medical Office Procedures

  • Less than 1 year experience required

Education:

  • High school graduation or equivalent

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Job ID: 478313515
Originally Posted on: 5/23/2025

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