Collegiate Hotel Group is seeking a Banquet Captain to join Graduate by Hilton Lincoln and its brilliant team of hospitality enthusiasts.
JOB DUTIES AND RESPONSIBILITIES
- Provides exceptional Guest Service
- Provides ongoing direction, supervision and monitoring to Banquet Team
- Directs and assigns Banquets team as need ed to ensure all aspects of service meet operational standards
- Responsible for the layout and logistics of events
- Understanding of all event BEOs
- Assists with monitoring and maintaining department inventories as needed
- Assists with preparing and manag ing staff schedules; monitors and makes appropriate adjustments to staffing levels as needed
- Ensures compliance with all Graduate Hotels policies and procedures that relate to food and beverage, as well as local, state, and federal laws and regulations
- Reinforces a guest service mentality.
- Additional duties as assigned
EDUCATION AND EXPERIENCE
- High School Diploma/GED
- Minimum of 2 years as a Banquet Captain , Lead Server or Hospitality Leadership
KNOWLEDGE, SKILLS AND ABILITIES
- Outgoing personality
- Knowledge of alcohol serving practices and standards
- Knowledge of federal and state labor laws as well as local health and sanitation guidelines and regulations.
- Ability to work flexible hours and shifts
- Ability to communicate effectively verbally
- Team player
- Ability to exceed expectations of guests and team members
- Problem solving, decision-making and conflict resolution skills.
BENEFITS/ PERKS
- Work t oday, g et p aid today, with Daily Pay!
- Free t elemedicine and v irtual m ental h ealth care access for a ll team members starting day one!
- Multiple h ealth i nsurance and l ife i nsurance options
- 401k p lan + c ompany m atch
- Paid t ime o ff for eligible team members
- Holiday p ay / paid holidays
- Pet i nsurance
- Employee Assistance Program
- Discounted hotel rooms
- Savings Marketplace d iscounts on event tickets, electronics, gym memberships + more!
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
* Collegiate Hotel Group is an Equal Opportunity Employer .