2 years
Job DetailsHost / Maitre d' HIDE+SEEK, West Loop, Chicago!
Join our vibrant, high-volume restaurant in the heart of Chicagos West Loop! We are seeking an experienced and confident Host to take charge of our bustling service. This role is perfect for someone who thrives in a fast-paced, guest-focused environment and understands the dynamics of a high-energy dining scene.
Required Availability:
- Friday 3pm-11pm
- Saturday 3pm-11pm
- OpenTable Management Must have a Beginner & Immediate OpenTable Academy Certification. Responsible for plotting, maximizing reservations, and ensuring smooth table flow.
- Guest Experience Warmly greet and seat guests with expert-level hospitality. Handle high-profile (PPX) guests and special requests with precision.
- Team Supervision Assign sections, provide clear communication, and support the team to ensure seamless service.
- Custom Menus & Inventory Utilize Canva to create and print personalized menus while managing menu inventory.
- Problem-Solving & Professionalism Handle guest concerns, last-minute changes, and operational challenges with confidence and composure.
Minimum 2 years of host experience in a high-volume, upscale restaurant (West Loop experience a plus!).
Reliable and punctual You are the key player in opening and running service, and your presence is non-negotiable.
Strong under pressure Able to handle adversity with grace and professionalism.
Tech-savvy Comfortable navigating OpenTable, Canva & Toast POS.
Note: This is NOT a training position. Candidates must have prior experience and OpenTable Academy certifications before starting.
If you have the experience, leadership skills, and hospitality-driven mindset to excel in this role, wed love to hear from you! Apply today.
Compensation DetailsCompensation: Hourly ($21.00 - $24.00)
Benefits & Perks: Dining Discounts
Required SkillsConflict Resolution
Leadership
Reservation Management Software Experience (OpenTable a Bonus)
Communication
Reservation Management Software Experience
Time Management
Canva Experience (a Bonus)
High Volume Service
Adaptability
Art Skills (a Bonus)
Attention to Detail
Positive and Professional Guest Interaction
Customer Service
Creativity
I Pad Experience (a Bonus)
Organizational Skills
Canva Experience
Interpersonal Skills
Work In a Fast-Paced Environment
Ability to Work in a Team
Maintain a Clean and Professional Appearance
Stress Management
Art skills
Decision Making
Available to Work Nights, Weekends and Holidays
Multitasking
Excellent Communication Skills
Professionalism
Thrive in a Team Oriented Environment
Answering and Returning Calls
Awareness and Attentiveness to Guest Needs
Prepping Host Station for Business Demand
Building Rapport With Guests
Adhering to Opening and Closing Checklists
Strong multitasking abilities
I Pad Experience
Maintaining a Clean and Professional Appearance
Ability to Stand for the Duration of Shifts
Ability to Thrive in a Team Oriented Environment
Read more
Gallery