Guest Service Representative- Substitute
- Tricoci University of Beauty Culture
- Urbana, Illinois
- Full Time
Become a Substitute Guest Service Representative at Tricoci University!
About Tricoci University:
At Tricoci University of Beauty Culture, we are committed to delivering exceptional beauty education and creating a nurturing environment for our students and clients. Our mission is to support students in achieving their professional goals while providing outstanding service to our guests.
Position Overview:
As a Substitute Guest Service Representative, you will step in to provide essential support during busy times or staff shortages. Your role will involve delivering excellent customer service, managing guest interactions, and ensuring a seamless experience for visitors at our campus.
Key Responsibilities:
- Welcome guests and students with warmth and professionalism.
- Answer phone calls and handle inquiries regarding our programs and services.
- Assist in scheduling and confirming appointments for beauty services.
- Maintain accurate records of client interactions and services rendered.
- Address any guest concerns or feedback promptly and effectively.
- Collaborate with team members to ensure a positive guest experience.
- Support administrative tasks as needed based on the operational requirements of the university.
Why Work With Us?
- Join a well-respected institution that emphasizes beauty education and professional growth.
- Work in a supportive environment with a commitment to teamwork and excellence.
- Flexible scheduling that allows for work-life balance.
- Opportunities for learning and development in the beauty industry.
- Enjoy exclusive discounts on beauty services and products.