Housekeeping Coordinator

Company Description

A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty.

Job Description

Elevate the art of hospitality as a Housekeeping Coordinator, where your organizational prowess weaves together the seamless tapestry of a well-maintained and welcoming environment. From coordinating cleaning schedules to ensuring every detail is in place, you are the mastermind behind the scenes, crafting a delightful stay for guests.

• Open the department in the morning shift, and provide occasional support to the PM team.

• Print all needed reports and create daily work assignments for Room Attendant and Turndown Attendant in Alice computer systems.

• Issue daily work assignments to the floor Attendants, Housemen and Supervisors.

• Develop and manage cleaning schedules for housekeeping staff to ensure timely and thorough room maintenance.

• Coordinate with other departments to address guest requests and special requirements, ensuring a personalized and satisfactory stay.

• Ensure special set ups in guestrooms, guest requests, group and event movement are highlighted on assignments.

• Ensure constant follow up with the Ranch House to provide updates on rooms status and ensure all special requests are completed.

• Monitor Housekeeping, Laundry, Ranch House, Engineering & IRD service requests from guests for action in a timely manner and follow up if needed.

• Enter glitch reports in Alice accurately and timely.

• Provide constant check in and and follow up on Alice tickets and to confirm timely completion to Auberge standards

• Monitor status of stayover rooms and arrival rooms and re-adjust Room Attendant room assignments accordingly to ensure all rooms are cleaned and inspected by 4:00 PM.

• Monitor department staffing for all positions for the next day and inform the Housekeeping leadership of any adjustments needed according to labor standards.

• Conduct weekly inventories of all Housekeeping supplies with the input of the Floor Supervisors and submit Purchase Orders using Birchstreet to hold par levels.

• Maintain tracking sheets for Housekeeping staff productivity

• Scan the mini bar and laundry chargers to guest services team of the end of the day

• Maintain cleanliness in the Housekeeping Office and storage rooms

• Manage all housekeeping communication via wassup with all team members

• Hourly Rate: $24.00

Qualifications

Required:

• One year of housekeeping experience
• Able to read and write in English
• Able to work flexible schedule including weekends and holidays

Preferred Qualification:

• Bilingual Spanish Language Skills

Physical Demands:

• Must be able to sit or stand for at least 8 hours and be able to lift up, push, and pull at least 35 pounds

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

SRGA Resort LP is an Equal Opportunity Employer, M/F/D/V. SRGA Resort LP provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SRGA Resort LP complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.