Customer Service Specialist

  • LIFESTEPS
  • Broomall, Pennsylvania
  • Full Time
Broomall, PA

1 DAYS AGO

21439720

Summary

Broomall, PA

$17.00 - $19.00 per Hour

0 Years Experience

Secondary education, no high school diploma (grades 9-12)

No Commisssion

40.00 hours per week / Day Shift /Full-Time

Description

Customer Service Specialist

401k, Dental and Medical Benefits

This is a great time to join American Legal Records! ALR is a growing company looking for leaders to join our team who want to grow their careers. We've just expanded, and we need great teammates looking to lead.

Our Customer Service Representatives are responsible for obtaining records that our clients have requested. They are making phone calls, obtaining proper documents, advising status to our clients, etc. This is a fast-paced position; multitasking is a must. Experience with Excel and Word is required.

The starting pay rate ranges between $17.00-$19.00 an hour, depending upon experience.

Part-time and Full-time opportunities available.

The following tasks are performed:

Manage large amounts of incoming/outgoing calls.

Identify and assess customers' needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts.

Resolve customer complaints via phone, email, mail

Benefits:

Employee engagement activities EX: sporting events, food trucks, holiday parties

Potential to work remotely after proper training

Potential bonuses based on exceeding KPIs/goals

Room for growth

Nationwide Leaders in Document Retrieval
Job ID: 478444035
Originally Posted on: 5/25/2025

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